FileWall vs. Zoho Mail

FileWall is well suited for legal departments because they are receiving a lot of attachments daily and it is very difficult to work in complete safety. We have some more experienced users that are not used to paying attention to attachments, and FileWall is very useful in these situations to prevent hacker attacks.

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.

Incentivized

• Easy to implement, it is one click to activate service.
• FileWall admin console straight forward and user-friendly, Also dashboard gives great insights.
• Very economical, price of $1 per user/month is more than affordable with discount for annual subscription.

• I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
• I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.

Incentivized

• It's only available on the Microsoft Marketplace. Would like to see it available through other channels.

• When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
• The filter to search for information is not very accurate and unfriendly
• The way to manage the storage capacity and to buy more space for the mail is not very friendly

Incentivized

At first place I was beta tester of the product, and after that I've introduce this products to few of my clients who also wanted to try the product because there is one month trial free of charge. After trial phase my clients was very satisfied and they are making decision to acquired this product.

It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails

Incentivized

There support I would give 100 as they really go the extra mile to assist you and also take note of what you have to say.

I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.

Incentivized

FileWall can be used in addition to all listed solutions as well as stand-alone attachment protection solution. FileWall has great price for SMBs and easy to implement and configure. If you are looking for a great attachment protection solution - FileWall will be your best option. It will protect you and in same time your administrators don't need to spend much time working on it.

Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend

• I feel my email is safe.
• Automatically detects if the email is safe or if can cause harm.
• Very good investment for SMB.

• We have several email accounts for a low cost
• Easy to train new staff on the system
• Some confusion exists over Zoho One accounts and what is included

Incentivized