FileZilla vs. IBM Aspera on Cloud

I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.

Incentivized

Barring the cost-prohibitive nature of some of the IBM Aspera solutions, IBM Aspera on Cloud is the appropriate solution for many file transfer workloads. Even at smaller volumes and lighter-weight files, Aspera's Hot Folder automation is a well-built and excellent solution for most file transfer needs.

Incentivized

• Easy to use - Some FTP servers bury their functionality in window after window of settings. Not FileZilla. You can get up and running in a few seconds.
• Drag and drop - FileZilla allows easy uploading and downloading via drag-and-drop.
• Edit in place - FileZilla allows users to edit a text file (or HTML, etc) in place and automatically upload the changes upon save. This is a great feature for making quick edits to a website!

Incentivized

• Ease of use: the Graphical User Interface doesn't require technical know-how to operate
• Delivery Receipts: this allows us the confidence to know our files have reached our customers
• Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons.

Incentivized

• The editing and viewing feature in FileZilla is not as user-friendly as some other applications. Editing sometimes requires downloading a file and editing it, and then re-applying the file.
• Placing and saving encryption keys can sometimes be difficult for non-expert users. FileZilla-driven prompts to assist in this would be helpful.
• The cluttered interface sometimes seems non-navigable. There are many times too many windows and unclear where the actual "action" is occurring.

Incentivized

• Track upload/download usage OVERALL to know how much space is left
• Track cloud storage overall to know how much space is left
• More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive)

Incentivized

Excellent software that does what it's meant to do, without complication.

Incentivized

FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without

Incentivized

My experience with Aspera applications and with other vendors. My score will go to 8 as soon as AoC's Files App has the Search Through Sub-folders feature. We want to remove Aspera Shares, which has an older inefficient user interface.

Incentivized

I've always found the setup of FileZilla to be easy to use and setting up new sites has been quick. In working with FileZilla, I haven't had any issues. I rate it high because it's easy, quick, and free. I think anyone that is familiar with File Explorer can use FileZilla.

Incentivized

The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.

Incentivized

The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.

Incentivized

Well, we sent an email to the organization 10 days ago and have yet to receive a response. The email had to be sent because their systems do not recognize the purchase yet when we made it we found the information they were using was false. Thus, we file a complaint with our payment processor and asked for our money to be refunded. That process generates several emails from the FileZilla organization asking that we reconsider as well as changing our rating of their services. We did do that AFTER they gave us the correct credentials to be able to download the product. However, when we did everything we were supposed to do to get registered with the User Community, we got several error messages stating that the purchase was not recognized as being valid and they had no record that we made a purchase thus deny entry into their User Community. We are at the current opinion that it is no longer the same organization it was years ago like they really don't care about the product. We've also been having, from time to time, transfer errors popping up within the Free product for which you have very old reviews.

Teams can be really slow and the downloads sometimes come out corrupted or the program will just quit or it doesn't seem to like all files to download. While IBM Aspera is more universal and versatile with the files it downloads. Teams might look flashy but its not the best with actually transferring important data quickly like Aspera.

Incentivized

• It's simplistic user interface gives you all of the tools you need for FTP transfers.
• The software itself is very stable and hardly ever freezes or crashes.
• The updates made to it over the years have been great. The developers understand the simple mantra "if it isn't broke, don't fix it".

Incentivized

• Fast transfer of internal files means that more space available at production for more features
• Internal logs are now easier to transfer and faster to batch process, giving the ability to draw out conclusions and work on improvements faster
• Good metrics by aspera lets report creation of any transfer easy and transparent. Was previously a tiresome thing to do