FinFit vs. Visa Acceptance Solutions (CyberSource)

Great financial support when their services
are needed, lower interest rates and quick loans for when it is an emergency Not suitable when you do not know how to manage your finances and you exceed your loans

This is the market leader for this service and a mid-sized organisation is unlikely to find a provider that can provide the same value for money. Once it is all set up, the process runs in the background with little involvement from our organisation. It means no customer card details are ever collected or stored on-site, reducing our compliance headache. A very large organisation or one with a very complex website may find it inadequate.

Incentivized

• Support led by the FinFit team
• Savings programs from the payroll to maintain economic stability
• Economic protection when needed

• Very reliable. Meets strict SLAs. Had quite a few problems in production.
• PCI compliant payment provider.
• Provides sandbox environments for engineers.

Incentivized

• They have been fabulous and they have not left me alone when I need them, they have always been a great ally

• Cybersource should think to go for restfull api call. I am not sure if it exists because with DW it is Soap call.
• Cybersource should have some alerting mechanism where if certain auth declined in few mins, people get a notification to look.

Incentivized

The financial advice that FinFit provides has
helped me improve my way of spending my money by having a more professional
organization with expenses, debts and savings. They are undoubtedly specialists
in building a better financial education to have smarter decisions when
spending. Their credit or loan services are fabulous because it is a small
process and in a matter of hours the money is in the account

Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.

Incentivized

• Employees with savings to meet their needs when they need them and loans that are easier to obtain in case of any emergency is the positive thing

• E-commerce could not function without being able to take a credit card, they provide this ability
• Fraud protection can stop a loss of many thousands of dollars a month.
• Ease of connecting to PayPal

Incentivized