Fireflies.ai vs. Microsoft 365 Copilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fireflies.ai
Score 9.7 out of 10
N/A
Fireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.
$10
per month per user
Microsoft 365 Copilot
Score 8.8 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Pricing
Fireflies.aiMicrosoft 365 Copilot
Editions & Modules
Pro
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Microsoft Copilot
$31.50
per month per user
Offerings
Pricing Offerings
Fireflies.aiMicrosoft 365 Copilot
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
Fireflies.aiMicrosoft 365 Copilot
Considered Both Products
Fireflies.ai
Chose Fireflies.ai
When we used Chorus.ai in our organization, I thought the Analytics were worthless. Beyond the point I made earlier about using the iOS app doesn't count towards your Engagement score, the only way calls are correctly counted is to the Rep who set up the call. I manage a team …
Chose Fireflies.ai
I think Fireflies is easier to use than Gong. It may not have as many features (that I could tell, at least), but it was way quicker and easier to use.
Chose Fireflies.ai
Fireflies.ai is made for meetings — that’s its main function — so it doesn’t include fancy features like video editing. If you need to record a podcast, it’s better to use Descript. Google Cloud is a good choice if you already have an audio file and need a very detailed …
Microsoft 365 Copilot
Chose Microsoft 365 Copilot
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
Chose Microsoft 365 Copilot
I love Bing Copilot because it is integrated to Bing, I can have the answers easily using my phone or my laptop.
The answers show the links just in case one needs to have further information about a topic, and somehow the tool feels friendlier than the other tools such as …
Chose Microsoft 365 Copilot
Copilot standout in user friendliness and it's added with MS 365, chats are saved as well.
Chose Microsoft 365 Copilot
Our organization runs on Microsoft so it's not much of a choice, but we do utilize the other AIs in the other tools as needed / more convenient.
Chose Microsoft 365 Copilot
All data remains within the company, in the tenant. Customer data must never be leaked to an unprotected environment, not even targeted customer issues. That's why Copilot is much better suited for this.Copilot is also a Microsoft product, and its integration with all other …
Chose Microsoft 365 Copilot
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI.
I think Microsoft is way behind and Microsoft …
Chose Microsoft 365 Copilot
they work beautifully in their own ecosystems. since my organization mostly uses Microsoft products, Microsoft Copilot is user to navigate compared to gemini
Chose Microsoft 365 Copilot
Since Microsoft Copilot can be integrated into Microsoft 360, we think that Copilot has the advantage.
Chose Microsoft 365 Copilot
Microsoft Copilot is a serious competitor to ChatGPT in the corporate world, due to its heavy and well implemented integration across the Microsoft 365 suite. It produces comparable results, but provides data security, controls, customisation and options that ChatGPT can't …
Chose Microsoft 365 Copilot
Copilot is dominates ChatGPT in business related capabilities, like the listed below:
- Email content recommendation making it more professional and in business language
- Copilot creates more accurate and better looking custom images per my instructions
Chose Microsoft 365 Copilot
Since we use Microsoft 365 apps in our day-to-day work, we didn't have to choose Copilot over any other AI. It just came with the subscription. However, I would still use it over ChatGPT because Copilot is integrated with all the major Microsoft apps that we use. We dont need …
Chose Microsoft 365 Copilot
I find that ChatGPT offers better image quality than Copilot, and creating custom GPTs in ChatGPT feels more intuitive than generating agents in Copilot Studio. However, Copilot provides more reliable sources for research compared to ChatGPT, which sometimes returns …
Best Alternatives
Fireflies.aiMicrosoft 365 Copilot
Small Businesses
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10

No answers on this topic

Medium-sized Companies
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10

No answers on this topic

Enterprises
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
Oracle Digital Assistant
Oracle Digital Assistant
Score 7.9 out of 10
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User Ratings
Fireflies.aiMicrosoft 365 Copilot
Likelihood to Recommend
9.2
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.5
(0 ratings)
User Testimonials
Fireflies.aiMicrosoft 365 Copilot
Likelihood to Recommend
It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.
Read full review
In my experience, if you're using within the Microsoft office suite, it has the best integration. The usability is great and the user has to put little effort to get a task done. On the other hand, in my experience, coding within Visual Code is unreliable and the results are not consistent. You can't use with different programming languages and ask for complex tasks. Pitty because I think the VS integration is great.
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Pros
  • Helps in transcription & take notes.
  • Listening to the meeting is very easy.
  • Can be integrated into other various software.
  • They also provide the option to download the meeting and the option to like & dislike the recording.
  • And I love their soundbites features which I can use to highlight the specific part of the recording for future use.
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  • Copilot helps me manage my emails efficiently.
  • Copilot helps me summarize Teams meetings in real time and generates thoughtful questions during discussions.
  • Copilot's ability to generate PowerPoint presentations from other documents has been a major time-saver.
  • Copilot seems to outperform other AI platforms in finding sources for search queries.
  • Copilot Studio makes it easy for me to generate agents and chatbots.
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Cons
  • I would like more information about how to make the most of the app as a small business. Maybe new functionalities could be pointed out, or suggestions can be made if I'm not using functions that could help my workflow.
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  • Like all other AI systems, Copilot suffers from hallucinations. You have to be very careful with the output it generates. It could be completely wrong. It needs to be checked and rechecked to see if it is correct.
  • Copilot sometimes struggles to formulate accurate responses to complex queries. It will either provide an incomplete response or generate a response that would be completely wrong.
  • Right now, I am unable to customize Copilot for my specific needs. Hopefully, in future versions of the AI, this will be taken care of.
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Likelihood to Renew
No answers on this topic
Absolutely!!! I have a high regard for the product and will use it for years to come.
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Usability
It is a very convenient tool. Fireflies join calls automatically; you shouldn't think about it each time. It has a good integration with Slack and also sends notifications automatically. It makes good and accurate summary bullets. Also, you can check all the conversation transcription after the meeting and search specific speaker or keywords.
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It's integrated well across the Microsoft 365 suite of applications, without getting in the way, and providing useful tools. Some of the integrations need development, e.g. the Outlook add on is quite basic, and the excel and powerpoint ones can't do much yet. The implementation in Teams is really fantastic, significantly improving the experience of recording, transcription, and summarising meetings and action points.
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Alternatives Considered
Fireflies.ai is made for meetings — that’s its main function — so it doesn’t include fancy features like video editing. If you need to record a podcast, it’s better to use Descript. Google Cloud is a good choice if you already have an audio file and need a very detailed transcription. Fireflies not only helps with transcription, but also with summarization and distribution. So while all three tools offer similar features, if you need a meeting copilot, Fireflies performs better.
Read full review
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
Read full review
Return on Investment
  • Customer service is constantly improving and is quick and responsive.
  • Allows you to transcribe and convert speech to text in real-time.
  • The conversion is completely powered by AI and hence it's extremely fast, accurate and scalable.
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  • Service desk employees resolve some tickets much faster thanks to Copilot support. This percentage, according to current knowledge, is between 20% and 30%.
  • For administrators, creating scripts and automations with Copilot support saves them a significant amount of time. This currently stands at between 20% and 40%.
  • If you don't give the copilot proper instructions, you'll also get answers that aren't valuable. You do need some knowledge or training to get the right answers from the copilot.
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ScreenShots

Fireflies.ai Screenshots

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