FireText vs. Nimble

FireText

Nimble

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FireText	Score 9.0 out of 10	N/A	FireText’s bulk SMS platform is a communication tool for businesses to reach out to customers (and staff). Using FireText businesses can provide updates, boost sales, and improve relationships to wow customers. The text marketing platform aims to make complicated systems a thing of the past, enabling users to send bulk SMS marketing campaigns or individual transactional messages. FireText boasts outstanding customer support, an easy to use platform and strict diligence to…	N/A
Nimble	Score 9.8 out of 10	N/A	Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.	$19 Per User Per Month

Pricing

FireText

Nimble

Editions & Modules

No answers on this topic

Business: $19.00
Per User Per Month

Offerings

Pricing Offerings
FireText	Nimble
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	FireText	Nimble
Considered Both Products	FireText No answer on this topic	Nimble Sandra Karamitelios Director Chose Nimble I used to use Workdesk and it was fantastic, you could easily work out what was needed and help desk would support you not just give you the tips to read. Incentivized Helpful? Aononna Tazin Software Specialist Chose Nimble To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a … Incentivized Helpful? Brandon Smith Business Consultant Chose Nimble I believe that Nimble is a Customer Relationship Management (CRM) Software that is beyond conventionalism. I feel that when a business will implement Nimble’s channel then you will be able to have much more professional access to customer contact. I would say it is one of the … Incentivized Helpful? Paul Christophle SQL Developer/Data Analyst Chose Nimble I really like Nimble because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients. Other than that, Nimble has allowed me in choosing the correct moment to intervene and offer the required information to … Incentivized Helpful? LG Leo George Relationship Manager Chose Nimble I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing … Incentivized Helpful? JS Jade smith Sales and Marketing Manager Chose Nimble CRM tools need to be proactive, but unfortunately Agile didn’t fit well with our business demands, and we found Agile buggy and sometimes it results in slowing down our system, so that was a big issue for us. Luckily with Nimble, we haven't faced any such issue and it fit well … Incentivized Helpful? Margaret turner Business Development Manager Chose Nimble Nimble is best of all. It has more reliable features than Freshdesk. I was using a lot of contact software for organization and it easily integrated with them effectively. Easily integrate with Google products, outlook and email Incentivized Helpful? MP Maria Pulenta Client Account Executive Chose Nimble Nimble is mainly used for contact management and email tracking, linking companies and people into a single database, and using the database as a communication panel. Incentivized Helpful? Verified User Anonymous Chose Nimble Nimble was either on par or much better than most platforms we evaluated in the initial stage of shortlisting the top 2 or 3 platforms. Incentivized Helpful? FG Francisco Gutierrez IT Analyst Chose Nimble Nimble has a straightforward setup, [is] easy to use, and has a fast and intuitive interface. This was the plus point for their choice. Incentivized Helpful? Sergey Gvozdetskiy Sales Manager Chose Nimble It has all the necessary tools in different areas; we can have specific monitoring, sales, and advertising goals. Incentivized Helpful? SC Sean Cummings Sales Director Chose Nimble Nimble has given me the tools I need to get the data from potential customers and use it to transform them into potential customers. Incentivized Helpful? Jason Kerley Social Media Manager Chose Nimble NONE Incentivized Helpful? FC Fred Claus Technical Director Chose Nimble Nimble is a good CRM for someone who wants to use it for what it can do out of the box. Someone who doesn't need social media links in the client records. If you want to customize a CRM to look and feel like you want it to, I'd suggest you go someplace else. Nimble does not … Incentivized Helpful? Steve Slaughter National Channel Manager Chose Nimble Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users. Incentivized Helpful? Michael Haberkern Network Engineer Supervisor Chose Nimble I think they are neck in neck. Nimble might be cheaper and their customer support might be just a smidge better. I would be happy with both products. Incentivized Helpful? Verified User Anonymous Chose Nimble Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption. Incentivized Helpful? Adam Farrell Head Of Digital Chose Nimble Both Insightly and HubSpot are very capable systems in terms of CRM capabilities. However, Nimble is indispensable to us for its data enrichment feature that gives us the advantage of intel that is crucial for getting responses from our email campaigns We love how smart the … Incentivized Helpful? Ross Keating The Client Orchardist Chose Nimble I haven't used another CRM for at least 8 years. While I keep up to date on key CRMs, I feel it would be unfair to Nimble and the other CRMs of me to compare them here. Incentivized Helpful? Russ Johns Co-Founder Chose Nimble Every CRM has about 80% of what I need so there is always a few details that don't work exactly how we need them. Incentivized Helpful? David Lisauskas Professional Voice Over Talent Chose Nimble I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is … Incentivized Helpful? Renea Hanks President Chose Nimble Google Apps combined with Communication History and the Social portion of Nimble places it in a category by itself, in my opinion. It is very cost effective. I have found other tools cannot compete on pricing and the social aspect. Incentivized Helpful? Chuck Royer President/CEO Chose Nimble Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we … Incentivized Helpful? Verified User Anonymous Chose Nimble We checked out Hubspot CRM. You get a lot for free from them but it seems that to get the functions contained in Nimble you'd have to spend 2X per user to get the sales pro. To get the marketing aspects you'd really need the HS marketing package which is far more expensive than … Incentivized Helpful? Terry Sullivan, MBA Founder BuzzPro \| Digital Sales & Marketing \| Social Selling \| LinkedIn Trainer \| Keynote Speaker Chose Nimble See my previous comments in my first answer. I've detailed this answer with a comparison of Insightly vs Nimble. Incentivized Helpful?

Features

FireText

Nimble

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	FireText - Ratings	Nimble 8.5 Ratings 10% above category average
Customer data management / contact management	00 Ratings	9.50 Ratings
Workflow management	00 Ratings	8.40 Ratings
Territory management	00 Ratings	8.70 Ratings
Opportunity management	00 Ratings	8.10 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	9.40 Ratings
Contract management	00 Ratings	8.50 Ratings
Quote & order management	00 Ratings	6.60 Ratings
Interaction tracking	00 Ratings	9.20 Ratings
Channel / partner relationship management	00 Ratings	8.10 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	FireText - Ratings	Nimble 8.1 Ratings 7% above category average
Case management	00 Ratings	7.90 Ratings
Call center management	00 Ratings	8.20 Ratings
Help desk management	00 Ratings	8.30 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	FireText - Ratings	Nimble 8.7 Ratings 14% above category average
Lead management	00 Ratings	8.40 Ratings
Email marketing	00 Ratings	9.00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	FireText - Ratings	Nimble 8.2 Ratings 8% above category average
Task management	00 Ratings	8.50 Ratings
Billing and invoicing management	00 Ratings	8.40 Ratings
Reporting	00 Ratings	7.70 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	FireText - Ratings	Nimble 8.9 Ratings 16% above category average
Forecasting	00 Ratings	8.90 Ratings
Pipeline visualization	00 Ratings	8.80 Ratings
Customizable reports	00 Ratings	9.00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	FireText - Ratings	Nimble 8.6 Ratings 14% above category average
Custom fields	00 Ratings	9.00 Ratings
Custom objects	00 Ratings	8.30 Ratings
Scripting environment	00 Ratings	8.50 Ratings
API for custom integration	00 Ratings	8.80 Ratings

Security

Comparison of Security features of Product A and Product B
	FireText - Ratings	Nimble 9.3 Ratings 11% above category average
Single sign-on capability	00 Ratings	9.40 Ratings
Role-based user permissions	00 Ratings	9.30 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	FireText - Ratings	Nimble 8.4 Ratings 13% above category average
Social data	00 Ratings	8.40 Ratings
Social engagement	00 Ratings	8.40 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	FireText - Ratings	Nimble 8.8 Ratings 18% above category average
Marketing automation	00 Ratings	8.70 Ratings
Compensation management	00 Ratings	8.90 Ratings

Platform

Comparison of Platform features of Product A and Product B
	FireText - Ratings	Nimble 8.3 Ratings 12% above category average
Mobile access	00 Ratings	8.30 Ratings

Best Alternatives
	FireText	Nimble
Small Businesses	LocaliQ Score 9.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	LocaliQ Score 9.0 out of 10	Creatio Score 9.7 out of 10
Enterprises	Airship Score 8.5 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FireText	Nimble
Likelihood to Recommend	- (0 ratings)	8.5 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.3 (0 ratings)
Usability	- (0 ratings)	8.5 (0 ratings)
Support Rating	- (0 ratings)	9.8 (0 ratings)

User Testimonials
	FireText	Nimble
Likelihood to Recommend	No answers on this topic	[Nimble] has been the best platform for us to manage contacts and information from the contacts. Great dashboard, fast UI, and complete package with all features helping us a lot. I would definitely recommend this software to other businesses to have this in their ecosystem to be more productive. Incentivized Margaret turner Business Development Manager Read full review
Pros	No answers on this topic	Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers. We like that it allows us to follow up with our customers. Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects. Incentivized MP Maria Pulenta Client Account Executive Read full review
Cons	No answers on this topic	I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance The 4.x firmware was pretty buggy and it gave off a lot of temp alarms Incentivized Michael Haberkern Network Engineer Supervisor Read full review
Likelihood to Renew	No answers on this topic	It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately Chad Stewart VP of Sales and Marketing Read full review
Usability	No answers on this topic	The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain. Incentivized Verified User Anonymous Read full review
Support Rating	No answers on this topic	Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option. Aononna Tazin Software Specialist Read full review
Alternatives Considered	No answers on this topic	I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM. Incentivized LG Leo George Relationship Manager Read full review
Return on Investment	No answers on this topic	As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account. Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota. Incentivized Maria Wiley Master of Busines Administration Read full review
ScreenShots	FireText Screenshots