Fiserv (First Data) - ICICI Merchant Services vs. MultiPass

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.

Incentivized

Multipass gateway solution provides a wide range of features for both merchants and their customers. Merchants can get their foreign payments directly to their bank account. It offers multiple currency payment & international money exchange rate. All of our customer information & payment activity can be tracked by it's online merchant portal. I suggest it to small business owners who are searching for a secured & reliable payment gateway system

Incentivized

• Provided our client with competitive rates
• Integration came with a sandbox environment, which was convenient
• Backend has a summary of all transactions and a report that can be exported

Incentivized

• We can create our own hosted business related payment page through MultiPass.
• Recurring billing option can be setup for our customers.
• It provides merchant centre for businesses. Multipss gateway merchants can access all of their real time transactions activity & customer information.

Incentivized

• [In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.

• They provide customer service over the week but sometimes they are unreachable.
• MultiPass charge monthly maintenance fee, sometimes it is unaffordable for small businesses.
• Their online Merchant Center sometimes stuck suddenly.

Incentivized

We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.

Incentivized

In my business career I used many payment gateway system but MultiPass is one of the best Solution compared to others. Xoom, Skrill & others are too much complicated. They wants lots of documents for seamless transactions. But MultiPass is easy to set up. It is customizable & secured. It provides exact currency exchange rates like international market. Their customer support solve each problem instantly. MultiPass adds great value into small businesses. That's why i prefer it amongst all.

Incentivized

• Sales have increased in the past year because I have a dedicated site to selling products that people used to have to come in person to order. First Data along with putting everything up on my website definitely makes it easy for me to automate things.

Incentivized

• Our international sale increase day by day when we setup international payment system through MultiPass.
• We can collect various customer information by it's merchant portal.
• We can collect payments directly to our bank.
• Real time transactions can be tracked by it.

Incentivized