Fiserv Nautilus vs. MediaValet

MediaValet is an exceptional tool for our end users. We upload the images and they find them. Most often with great ease. Had we known how many images we would be adding, and our different audiences from the start, we might have set up our file structure a little differently.

Incentivized

• We love Portals, as a means of creating, editing and sending collections of pictures
• The tagging system allows for end users to find our photos, without knowing where we put them
• The system is quick
• Apart from our initial edit for size, customers gets full sized uncompressed files

Incentivized

• More flexibility/features when using Lightboxes
• Replace an old version of an asset with a newer one without having to check-out, then check-in
• Sharing an asset or a set of assets via a share link -- would be great to generate shorter, dynamic URLs for sharing as opposed to the longer string URLs it currently generates

Incentivized

The product is the best we've seen. Others on staff who use our partner's DAMs have commented that our Media Valet DAM is far and away the best they've seen. I can't say enough about Media Valet's customer service. It has been consistently helpful, quick to respond and very reliable.

New staff is able to use our DAM with an hour of training.

The team is very responsive to requests and makes a point to provide feedback or status updates before confirming solutions.

Incentivized

I mainly use MediValet to send special medical images to our partners. Collaboration with other companies is very simplified through MediaValet. The qualitatively uploaded images can be excactly assigned and organised through various filters. It is much clearer and easier for our partners to understand when the images have been accurately labelled and assigned beforehand.

Incentivized

They really are very different platforms. MediaValet offers much more control over who has access to files and how they are downloaded, as well as offering conversions of some files such as JPEG to PNG or TIFF. Also, through user profiles, you can grant access to a specific path to some users and not others, so it has a lot of customization. The other platforms are just for storage and sharing but there is no user control.

Incentivized

• Easier to send specific files to other people
• Can combine different assets in an aesthetically pleasing website like platform with Portals to present
• Gives peace of mind knowing that our files could be deleted from our system, but MediaValet has the backup

Incentivized