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Five9 Agent Assist vs. Jiminny

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Five9 Agent Assist

    Score8.1 out of 10
    N/AEnterprise-ready AI-powered technology used to improve agent productivity and efficacy, helping them to be more informed, engaged, and focused on the customers. And sales leaders get instant visibility into trends in the contact center, enabling them to optimize performance.N/A

    Jiminny

    Score9.2 out of 10
    N/AJiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.

    $85

    per month per user

    Pricing
    Five9 Agent AssistJiminny
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Five9 Agent AssistJiminny
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Five9 Agent AssistJiminny
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Five9 Agent Assist and Jiminny
    Feature
    Five9 Agent Assist
    -
    Ratings
    Jiminny
    7.2
    3 Ratings
    Speech-to-Text Transcription00 Ratings7.13 Ratings
    Keyword Detection00 Ratings6.93 Ratings
    Sentiment Analysis00 Ratings7.82 Ratings
    Speaker Diarization00 Ratings5.93 Ratings
    Call Recording Playback00 Ratings8.53 Ratings
    Call Summarization00 Ratings7.53 Ratings
    Conversion Metrics00 Ratings5.83 Ratings
    Keyword Search & Retrieval00 Ratings6.53 Ratings
    Call Tagging00 Ratings6.93 Ratings
    Integration with CRM Systems00 Ratings8.82 Ratings
    User Ratings
    Five9 Agent AssistJiminny
    Likelihood to Recommend
    -
    (0 ratings)
    8.8
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)