Fiverr vs. Upwork

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiverr
Score 2.7 out of 10
N/A
Fiverr is an online marketplace. The Fiverr platform connects businesses with on-demand freelance talent offering digital services in more than 400 categories, across 8 verticals including graphic design, digital marketing, programming, video and animation. Fiverr’s global footprint includes offices in Tel Aviv, New York City, San Francisco, Orlando, Phoenix, Guatemala City, London, Berlin, Vienna, and Kyiv.N/A
Upwork
Score 7.5 out of 10
N/A
Upwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).
$49.99
per month
Pricing
FiverrUpwork
Editions & Modules
No answers on this topic
Plus
$49.99
per month
Basic
Free
Offerings
Pricing Offerings
FiverrUpwork
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FiverrUpwork
Considered Both Products
Fiverr
Chose Fiverr
Upwork has limited numbers of bidding, while Fiverr is unlimited.
Chose Fiverr
Over the years, I've tried Freelancer, Guru, and Truelancer, but none of them measured up to Fiverr and I've long since abandoned trying to find a competitor. My relationship with Fiverr is on automatic pilot.
Upwork
Chose Upwork
Upwork provides better conversion rate than the above platforms. I have worked simultanously on all platforms but Upwork was giving the highest return on Investment. Our US team working on Upwork was generating more business than all the other marketing channels.
Upwork become …
Chose Upwork
Upwork is much better. In my opinion, Freelancer.com is too saturated with low quality jobs, and all job offers are immediately saturated with fake proposals or bots. I think there are more scammers on Freelancer.com than there are real freelancers. Also, in my experience, jobs …
Chose Upwork
Well, UpWork is like gold mine of good clients and customers for a service based outsourcing agency like ours. It has best clients from all over the world.
Chose Upwork
I believe that with all its faults, for professional corporate use cases, Upwork is still the best tool for temporary, remote workforce augmentation.
Chose Upwork
Upwork has the longest project database compared with all other marketplaces. But that dominance makes them treat the freelance community very badly.
Chose Upwork
Upwork is the best platform, in my opinion, at least for my area of freelance type work. They make it easy to find clients, set up contracts, and communicate regardless of time zone. We owe a lot to Upwork for the success of our team of freelancers and to our agency as a whole. …
Chose Upwork
We have used a few different pieces of software to search for clients and track time. Upwork does the best at combining all of the aspects that we need in order to be organized with client work, in addition to bringing us more clients. The time tracking software does better …
Chose Upwork
Upwork is better in integrated messaging and keeping the client up-to-date with screenshots. However, the percentage that Upwork keeps from revenue is a big negative against Harvest, since you can just use email to communicate.
Chose Upwork
Upwork is better if you are looking for some quick hires that can help solve simple problems. If you are looking for someone to join your team, I would recommend something like indeed or ZipRecruiter. I've heard Fiverr is also good, but I haven't used it yet. Overall, Upwork is …
Chose Upwork
Better cost to value ratio, and a greater range of talent; we need more than writers. Fiverr is still good for cheap logo designs.
Chose Upwork
I've never used similar products to Upwork, so I can't compare it to others, but I know they can improve on services from a company (looking for jobs) perspective.
Chose Upwork
Freelancer.com is another online marketplace to hire freelance individuals for short terms projects. The site is less robust than Upwork in terms of features. The cost is cheaper, but in this case, you get what you pay for. Freelancer does not provide for filtering projects …
Chose Upwork
In my experience, Upwork is the easiest to use and I have found the most qualified hires there. It could be in your favor to look one as many sites as you can because you never know who won't be on one. Upwork would definitely be my first place to look though.
Chose Upwork
Freelancer.com is a big mess when it comes to its user interface. I have my different currency pricing on it and the listing is just a mess. I especially don't like that it will ask you to upgrade to increase your number of applications per month. Upwork provides better options …
Chose Upwork
To be honest, I've lost track of how many freelance hubs I have my profile listed on. At last count, it was likely over 20, which is overwhelming, to be sure, but necessary to increase exposure to find quality clients and projects. Each of these has its pros and cons, and I …
Chose Upwork
Upwork and Fiverr definitely have the most traffic. Fiverr is good for package services while Upwork is better for customized/long-term services. You really want to use both. Freelancer.com and Guru.com don't have nearly the traffic. They rarely have any jobs in my niche and …
Chose Upwork
Upwork provides a platform (a software that you can install on your computer) and you are able to manage all of your projects and freelancers on it instead of having to log in and log out to the website every time you want to check on your project status. It is even more …
Chose Upwork
Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the …
Best Alternatives
FiverrUpwork
Small Businesses
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Medium-sized Companies
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Score 9.9 out of 10
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Score 9.9 out of 10
Enterprises
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User Ratings
FiverrUpwork
Likelihood to Recommend
1.2
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
FiverrUpwork
Likelihood to Recommend
As a seller, firstly they will let you run your services as long as you need, charging the most famous highest rate ever of 20% and another from the Buyer. In my experience, they would anytime suspend your gigs and kick you out especially when their algorithm makes your gigs shine on top of Buyer choices "unless" you start to "spend" what you earned on their platform, promoting your gigs, or taking training or whatsoever! The simplest way of doing it is picking up the easiest reason "Not complying with our Community Standard / Integrity / Policy " !! A policy that I doubt any of their staff read or understood! Or whatever comes on their way !! They tend to find all the ways to diminish your business and they would accept anything from anyone of their Buyers that helps on that as long as it is against you! P.S: Their decisions cannot be "undone" and not "discussable." As a Buyer, nothing special on the platform except a huge enormous security system that hinders innovation and the proper discussions with Sellers !! On another similar platform, you can Video call the Seller through any meeting app! In Fiverr, the maximum would be to find a data entry specialist! They are trying to expand .. true, but with their mentality in how business and innovation are being managed, how would you expect to have a Business Plan through a seller from the USA, who is not vetted and probably staying in Bangladesh and not the cute lady that you see her profile photo! Only cause the platform reads the IP address, easy to bluff!
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I would recommend Upwork to a colleague as a solution to workplace issues. Our company has utilized Upwork to vet out potential competitors as well as partners in a lengthy data analysis project, as well as given our engineering team extra hands when implementing new products, projects, and features. This has allowed our company to stay on track with projects without in-house manpower.
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Pros
  • Creating competition to work on one's projects. There are thousands of service providers on the site. As a result, any request for service will receive multiple responses. Also, Fiverr does a great job in vetting sellers with a star system that will gauge everything from response times to order delivery.
  • The communication and transactions systems set up by Fiverr are straightforward and seamless. Once you're engaged with your sellers, messaging between the two parties can be done through an inbox or on the order page. Payments are handled by Fiverr by placing a credit card on file.
  • Fiverr does a great job of exposing a buyer or a seller to an international audience.
  • Fiverr allows me to accumulate a list of my best sellers so that I can maintain contact and easily access their services again if needed.
  • As a seller, I'm exposed to a range of potential customers that would have not been within my reach otherwise.
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  • Allows us to filter freelancers by location. This is especially important when working across time zones.
  • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
  • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
  • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
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Cons
  • Communications between sellers and buyers
  • Algorithm that spots, deletes and suspends gigs and accounts randomly
  • Reliability for business !
  • Reliability for Quality
  • Technological Tools for getting things done
  • Business Approach
  • Relatively High Rate of Commision compared to competitors
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  • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
  • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
  • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
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Usability
No answers on this topic
I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
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Support Rating
No answers on this topic
Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
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Alternatives Considered
Over the years, I've tried Freelancer, Guru, and Truelancer, but none of them measured up to Fiverr and I've long since abandoned trying to find a competitor. My relationship with Fiverr is on automatic pilot.
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Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
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Return on Investment
  • It helps me to complete tasks in less time.
  • Its hiring rates are very beneficial for my company.
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  • We have gotten close to 50% of all of our clients through the platform.
  • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
  • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
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