Fivetran vs. Help Desk Migration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fivetran
Score 8.5 out of 10
N/A
Fivetran replicates applications, databases, events and files into a high-performance data warehouse, after a five minute setup. The vendor says their standardized cloud pipelines are fully managed and zero-maintenance. The vendor says Fivetran began with a realization: For modern companies using cloud-based software and storage, traditional ETL tools badly underperformed, and the complicated configurations they required often led to project failures. To streamline and accelerate…
$0.01
per credit
Help Desk Migration
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Help Desk Migration is a tool used to transfer data from one platform to another securely, accurately, and with no downtime.N/A
Pricing
FivetranHelp Desk Migration
Editions & Modules
Starter
$0.01
per credit
Standard
$0.01
per credit
Enterprise
$0.01
per credit
No answers on this topic
Offerings
Pricing Offerings
FivetranHelp Desk Migration
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
FivetranHelp Desk Migration
Considered Both Products
Fivetran
Chose Fivetran
Matillion requires a lot more initial setup effort and the resulting schemas are also much more "raw" data than the nicely cleaned schemas which Fivetran provides. Therefore it would also require more (manual) post-processing efforts compared to Fivetran. So the savings on time …
Chose Fivetran
Fivetran is much easier to set up and maintain. Airbyte still had a degree of technical knowledge requirement that we didn't have the resources to commit. Fivetran allowed a non-technical employee to establish pipelines and immediately start using the data without having to …
Chose Fivetran
Fivetran is a powerful data replication tool that supported use cases for organization-wide data platforms.
Chose Fivetran
We never seriously considered using anything else. Our data engineers had used Fivetran extensively in previous roles so when it came time to make a decision, there wasn't much of a process. They gladly signed the contract with Fivetran pretty quickly.
Chose Fivetran
Fivetran came well with the connectors' availability and updates with the source changes.
We had an idea on data requirements in our case which helped us to work out on cost implication and take a decision for Fivetran as a data provider for our organization.
These were 2 …
Chose Fivetran
Fivetran is more intuitive and easier to use than code-based ETL/ELT tools. The data modelling Fivetran performs makes the data more usable more quickly. Fivetran's dbt support and integration is unique.
Chose Fivetran
Honestly, we haven't done much investigation in a while, it just works 360 days of the year. The other five days there may be a hiccup that will throw us a day off of data, but it gets caught up in the end.
Help Desk Migration

No answer on this topic

Features
FivetranHelp Desk Migration
Data Source Connection
Comparison of Data Source Connection features of Product A and Product B
Fivetran
10.0
Ratings
18% above category average
Help Desk Migration
-
Ratings
Connect to traditional data sources10.00 Ratings00 Ratings
Connecto to Big Data and NoSQL10.00 Ratings00 Ratings
Data Transformations
Comparison of Data Transformations features of Product A and Product B
Fivetran
7.4
Ratings
10% below category average
Help Desk Migration
-
Ratings
Simple transformations7.50 Ratings00 Ratings
Complex transformations7.30 Ratings00 Ratings
Data Modeling
Comparison of Data Modeling features of Product A and Product B
Fivetran
6.2
Ratings
25% below category average
Help Desk Migration
-
Ratings
Data model creation2.00 Ratings00 Ratings
Metadata management4.00 Ratings00 Ratings
Business rules and workflow8.00 Ratings00 Ratings
Collaboration7.80 Ratings00 Ratings
Testing and debugging9.00 Ratings00 Ratings
Data Governance
Comparison of Data Governance features of Product A and Product B
Fivetran
8.3
Ratings
2% above category average
Help Desk Migration
-
Ratings
Integration with data quality tools8.30 Ratings00 Ratings
Integration with MDM tools8.30 Ratings00 Ratings
Best Alternatives
FivetranHelp Desk Migration
Small Businesses
Skyvia
Skyvia
Score 9.9 out of 10
HYCU
HYCU
Score 9.0 out of 10
Medium-sized Companies
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.0 out of 10
Matillion
Matillion
Score 7.9 out of 10
Enterprises
IBM InfoSphere Information Server
IBM InfoSphere Information Server
Score 8.0 out of 10
Oracle GoldenGate
Oracle GoldenGate
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FivetranHelp Desk Migration
Likelihood to Recommend
8.2
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
FivetranHelp Desk Migration
Likelihood to Recommend
[Fivetran is] very well suited when you are using popular and common data sources, such as the major ad platforms, and SaaS platforms such as Salesforce. If the majority of your data sources are custom internal applications or databases, may be less value as you aren't leveraging the delivered connectors.
Read full review
Thanks to the quick response from the support team, I was able to maintain an ongoing dialogue and get questions answered promptly throughout the project. Their responsiveness made it easy to request and implement specific changes, such as disabling comments on all migrated articles, without delaying our migration timeline.
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Pros
  • Simplified ETL from a wide range of data sources
  • Stable and painless data pipeline
  • Granular control over what parts of the data source are loaded
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  • Very responsive support team.
  • Great step by step instructions.
  • Ability to rerun the migration.
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Cons
  • Doesn't include support for a Kinesis stream as a data source so couldn't be used for some use cases under consideration
  • Doesn't support the use of "BEFORE DELETE" triggers
  • No support for serverless Aurora
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  • There is little room for improvement in the GUI
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Usability
Very easy and intuitive to setup and maintain as there usually are not that many options. Very well documented (e.g. how to setup each connector, how the schema looks like, any specific features of this connector etc.). Also the operation is intuitive, e.g. you have status pages, log pages, configuration pages etc. for each connector.
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It was very simple to use.
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Performance
It runs pretty well and gets our data from point A to point cluster quickly enough. Honestly, it's not something I think about unless it breaks and that's pretty rare.
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No answers on this topic
Alternatives Considered
Fivetran came well with the connectors' availability and updates with the source changes. We had an idea on data requirements in our case which helped us to work out on cost implication and take a decision for Fivetran as a data provider for our organization. These were 2 places where Fivetran out-performed, other vendors.
Read full review
No answers on this topic
Return on Investment
  • Saved a lot of manual development days (unable to quantify)
  • Accelerated the time to add a new source to the data warehouse a lot
Read full review
  • Tool consolidation
  • Cost reduction
  • Ease of maintenance
Read full review
ScreenShots

Help Desk Migration Screenshots

Screenshot of selecting the source and target platforms.Screenshot of mapping data for an accurate migration process.Screenshot of running the Demo Migration, which includes transferring 20 tickets and 20 articles.Screenshot of reviewing the demo migration results.Screenshot of adjusting the mapping and refining the data migration path.Screenshot of the migration progress — duration depends on the number of records being migrated.