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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fleetio

    Score10 out of 10
    N/AFleetio's suite of cloud- and mobile-based fleet management solutions enables fleets of all sizes to automate fleet operations and manage asset lifecycles. Fleets can automate in-house and outsourced maintenance management, receive recall alerts, track fuel, vehicle inspections, parts, and vendors. Data about asset utilization, equipment, maintenance costs, fuel efficiency, parts and labor can all be reported on within Fleetio. Fleetio aims to improve fleet communication and streamlines issue…

    $4

    per month (annually)/ per vehicle

    Kayako

    Score6.9 out of 10
    N/AKayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media.

    $79

    per month

    Pricing
    FleetioKayako
    Editions & Modules
    Essential
    $4 ($5)
    per month (annually)/ per vehicle
    Professional
    $7
    per month (annually)/ per vehicle
    Premium
    $10
    per month (annually)/ per vehicle
    Kayako One
    $79
    per month
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    FleetioKayako
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FleetioKayako
    Incident and problem management
    Comparison of Incident and problem management features of Fleetio and Kayako
    Feature
    Fleetio
    -
    Ratings
    Kayako
    2.0
    11 Ratings
    Organize and prioritize service tickets00 Ratings1.011 Ratings
    Expert directory00 Ratings1.05 Ratings
    Subscription-based notifications00 Ratings1.08 Ratings
    ITSM collaboration and documentation00 Ratings1.07 Ratings
    Ticket creation and submission00 Ratings7.011 Ratings
    Ticket response00 Ratings1.011 Ratings
    Self Help Community
    Comparison of Self Help Community features of Fleetio and Kayako
    Feature
    Fleetio
    -
    Ratings
    Kayako
    1.0
    9 Ratings
    External knowledge base00 Ratings1.09 Ratings
    Internal knowledge base00 Ratings1.08 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Fleetio and Kayako
    Feature
    Fleetio
    -
    Ratings
    Kayako
    1.0
    10 Ratings
    Customer portal00 Ratings1.07 Ratings
    IVR00 Ratings1.02 Ratings
    Social integration00 Ratings1.04 Ratings
    Email support00 Ratings1.010 Ratings
    Help Desk CRM integration00 Ratings1.06 Ratings
    User Ratings
    FleetioKayako
    Likelihood to Recommend
    9.1
    (1 ratings)
    1.0
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (11 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    7.5
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    2.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)