Flipcause vs. GoFundMe Charity

If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds

Crowdrise is great for small non-profits who do not have full-time staff to do the accounting work. It works well for those charities that are looking to get others involved and raise their own money. It has a very easy setup process and it's obvious that they are fully invested in helping all kinds of non-profits.

Incentivized

• Flipcause has a great user interface for donors.
• Flipcause sends customizable donation receipts.
• Flipcause easily integrates with our website.
• Flipcause has great customer service.

Incentivized

• Call of action marketing
• Progress thermometer or meter
• Great place for comments by donors

Incentivized

• You have to contact them multiple times to get them to give you your money.
• It generally takes at least a month to get funds from them to you.
• They take a really long time to respond to support emails, if they respond at all.

• The fees can be a little higher for small non-profits.
• I wish there was more customization with their follow up emails.

Incentivized

Website design is great and easy to use

GoFundMe is very easy to use and does a great job allowing us to share insights and stories to leave a lasting impression on donors. From setting up the account to ending the appeal, the entire process has been very user-friendly. I'm very impressed with the experience so far and plan to continue using it for future campaigns.

Incentivized

Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface

Incentivized

So far support has not answered my questions regarding publishing the campaign or why we do not appear in relevant searches, so I can't give it a good rating.

Incentivized

We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.

Incentivized

We chose GoFundMe primarily because it is a well-known name, and although there have been some donors questioning the legitimacy of our account, for the most part, donors trust this site and enjoy seeing the impact of donations collectively. Other platforms would also work just as well but we did some research before choosing GoFundMe and our entire team felt it was the best choice.

Incentivized

• Diminished trust from employees because of payroll delays.
• Unable to plan ahead because we have no idea when we will get our funds.
• Excessive time spent chasing funds, rather than fulfilling our mission.
• Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.

• Positive - When the platform upgraded our previous campaigns were available.
• Negative - Internal UX/UI should be clearer regarding stage of campaign publishing.

Incentivized