Flock vs. Suralink

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flock
Score 9.1 out of 10
N/A
Flock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.
$0
for teams of 1-20 members
Suralink
Score 9.2 out of 10
N/A
CPAs can use Suralink to manage PBC request lists, securely transfer documents, and improve the client experience. The Suralink platform combines a dynamic PBC list, assignment workflow, and secure file hosting with the goal of delivering a more efficient and organized engagement.
$17
per month per firm user
Pricing
FlockSuralink
Editions & Modules
Starter
$0
for teams of 1-20 members
Pro
$6
per month per user (ideal for teams of 20-100 users)
Enterprise
Contact Sales
for organizations of 100+ members
Secure File Sharing Plan
$17
per month per firm user
Standard
$29
per month per firm user
Premium
$39
per month per firm user
Offerings
Pricing Offerings
FlockSuralink
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
FlockSuralink
Considered Both Products
Flock
Chose Flock
Flock standsout with it's extra ordinary features such as file sharing, pinning any file in groups, customised integration with various applications, reminders across groups, creating and managing groups, file sharing with integration, notes sharing and mainly communicate …
Chose Flock
Many of the features are shared between these three programs but for us, we found the mobile application to be much easier to manage and being that we were using this a lot on the go that was a major selling point for our team and operation.
Chose Flock
In my opinion, Flock is not the best among the listed products in terms of extensive features that other products listed provides but has it's own place in the communication and team collboration domain. I think Flock works well for smaller teams and organizations looking for a …
Chose Flock
Flock stands up very well against others when used for individual and group chats. It also works well with Google Drive Integration. The best part of Flock, compared with others, is in the area of File and Document sharing. The two areas it slightly lacks are voice/ video calls …
Chose Flock
Flock stands strong with these tools in market. Although it does offer some great features but can be better in terms of integration.

We used Flock for over 10 years in our organization because it was easy to use for non technical users.
Chose Flock
I mainly prefer Asana as a task management tool, but I prefer Flock to Slack for communication. Flock bridges the gap between the two, and I find it's the best niche is for businesses or collaborators who need some integration (drive or calendar) but mostly need it for its chat …
Chose Flock
Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great …
Chose Flock
Unlike Flock which is more official, Google Hangouts are geared towards personal communication rather than business. Flock on the other hand has many features which relate to business setting
Chose Flock
I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
Chose Flock
Our creative team collaboration pathway story went like this..We started on Facebook as a secret group. We looked for better solutions and moved to Google Docs. It was a bit too robust for smaller conversations, so we moved to flock. Flock was great but proved to be too much …
Chose Flock
Flock is similar to Glip, with only two notable differences: the gifs are worse but the reactions are slightly better. Integrations are a little better, albeit a bit confusing. For example, there is a built in video conferencing feature where you can video chat with someone, …
Suralink
Features
FlockSuralink
Project Management
Comparison of Project Management features of Product A and Product B
Flock
7.6
Ratings
2% below category average
Suralink
-
Ratings
Task Management8.30 Ratings00 Ratings
Gantt Charts8.00 Ratings00 Ratings
Scheduling9.30 Ratings00 Ratings
Workflow Automation7.70 Ratings00 Ratings
Mobile Access8.30 Ratings00 Ratings
Search7.30 Ratings00 Ratings
Visual planning tools4.00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Flock
8.0
Ratings
1% above category average
Suralink
-
Ratings
Chat9.70 Ratings00 Ratings
Notifications9.30 Ratings00 Ratings
Discussions8.30 Ratings00 Ratings
Surveys8.00 Ratings00 Ratings
Internal knowledgebase5.00 Ratings00 Ratings
Integrates with GoToMeeting10.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.00 Ratings00 Ratings
Integrates with Outlook6.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Flock
6.4
Ratings
21% below category average
Suralink
-
Ratings
Versioning7.50 Ratings00 Ratings
Video files7.00 Ratings00 Ratings
Audio files7.00 Ratings00 Ratings
Document collaboration7.00 Ratings00 Ratings
Access control4.00 Ratings00 Ratings
Advanced security features4.00 Ratings00 Ratings
Integrates with Google Drive7.00 Ratings00 Ratings
Device sync7.50 Ratings00 Ratings
Best Alternatives
FlockSuralink
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
SugarSync
SugarSync
Score 5.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlockSuralink
Likelihood to Recommend
9.1
(0 ratings)
10.0
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
-
(0 ratings)
User Testimonials
FlockSuralink
Likelihood to Recommend
Flock is a great communication tool. However, it's in a very competitive space. It offers seamless app integration (i.e., google calendar and drive) to allow for easy use across the platform. It's a great communication tool. However, if you don't need an overloaded app, there are other options out there. And for work purposes, it only covers some of what you need.
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SuraLink makes perfect sense for a CPA firm that works with a number of clients. It provides easy access, and well-presented display of each client and the corresponding files provided. The security of the files is also imperative for sensitive client information. The format of the portal also allows for ease of understanding which files coordinate to what requests. This is in contrast to a something like a "drop-box" in which it is simply a list of files. This may not be the proper product for a smaller operation that only seeks secure file transfers on a non-regular basis. Additionally, for the smaller organizations, the cost may be prohibitive for little to sparing use. In those situations, a more simple secure file transfer options may be more advantageous.
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Pros
  • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
  • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
  • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
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  • Live open items list for both the engagement team and the client
  • Secure file transfer with ease and customization for alerts
  • Optimal encryption for data security and safety
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Cons
  • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
  • We used it heavily for about six months and it didn't hit too many other big negative points.
Read full review
  • There seems to be a number of situation in which the site is down or experiencing difficulties. This makes it difficult to work with clients and obtain documentation.
  • When uploading a large volume of workpapers, there are occasions in which some or all of the files will not upload properly. This creates additional back and forth and frustration with the client for re-requests or follow-ups.
  • The email notification alerts could be stronger in how they are displayed and how the changes/updates are utilized.
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Likelihood to Renew
We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
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No answers on this topic
Usability
It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
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No answers on this topic
Support Rating
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
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No answers on this topic
Alternatives Considered
Flock stands up very well against others when used for individual and group chats. It also works well with Google Drive Integration. The best part of Flock, compared with others, is in the area of File and Document sharing. The two areas it slightly lacks are voice/ video calls and search.
Read full review
No answers on this topic
Return on Investment
  • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
  • We have not missed one calendar event with Flocks integration of our Google Calendar.
  • Being able to cut out or $99/month case management software has saved a ton of money each month.
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  • Positive - Significantly reduced time searching for files that correspond to audit requests
  • Positive - Reduced time creating list(s) of open items or documents that remain needed from the client, as the portal serves as a "live" request list
  • Positive - Integration with EXCEL for PBC lists of items needed, which removes the need for a special format list to import correctly
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ScreenShots

Flock Screenshots

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