Accelo vs. Flowlu

The best services management, easy operations reporting, and data analytics features from Accelo are impressive and easy on data visualization and workflow management software. Accelo was very helpful in collaboration and easy to collect feedback from integrated platforms and the scheduling ability is very unique. The Automation tools are also cost-effective and the ability to manage time through Accelo is perfect.

Incentivized

To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.

• Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
• Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
• Support is reasonably good, usually prompt and responsive.
• Constant development - lots of updates, just not often to areas that we use.

Incentivized

• The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
• I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
• Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
• The elaborated invoice module was the final argument for us to switch to Flowlu.

• The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
• It needs more executive-style reporting and the ability to create your own reports and filters.
• It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.

Incentivized

• Flowlu should allow user to import their own invoice into app
• Fellow should have their own email marketing system
• It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.

Looking forward to seeing more refinement of features provided and upcoming features promised :)

I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].

It is full of features, there are many ways to perform a single tasks. Overall the experience is great [up to] now, support is also good. We normally get support in a few hours. The best is that everything is very easy and self explanatory so we did not find any issue in onboarding and daily usability.

Incentivized

From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)

Incentivized

Support is highly responsive and receptive to feedback. There is an integrated live chat script which allows for intuitive and accessible communication. Beyond the official support channels, they also actively manage a Facebook group for other Flowlu users to share ideas and answer questions. Another big pro in my book is having a public roadmap.

Harvest and Asana combined don't even scratch the surface of what Accelo can do. Harvest is nothing more than rudimentary time tracking. It's about as easy to use as they come, but it stops there. There's no tie in to project management, invoicing, capacity planning, etc. and the reporting isn't great. Asana we found to be very difficult to use for complex projects with multiple deliverables, multiple deadlines, multiple teams - and it didn't tie back to budgets and hours worked. So the deficiencies of those two tools are what led us to Accelo. In terms of more comparable systems, I had previously used Workamajig. The sophistication of Workamajig was there, but it didn't seem to have quite as much flexibility and customization. ProWorkflow we evaluated just based on sales and marketing information available on the platform and felt it wasn't quite as good.

Incentivized

I would like to say that although they are all great software, I prefer that I get a complete solution that covers my business needs for a fair price. The support that I have received from Flowlu is top of the line. The onboarding is great too. All in all a great software that I really like.

• Save Money on Lost Time. You won't go over your client retainers in any given month if you use Accelo properly. This ultimately saves your company time and money.
• Lost or Broken Communications. They need to get it together with their email system, aka "request inboxes" ... There are too many lost or broken emails for them to be trustworthy with this. My suggestion is to make sure you know everyone you communicate with (including outside sources like Google or other companies) and set them up in Accelo, then send test emails. Also, when in doubt, use your Outlook or other primary sourced email when you want to make sure an email goes through with all appropriate files.

Incentivized

• It's helped making hiring extremely easy. Onboarding new clients is a snap.
• Creating new projects takes minutes rather than nearly an hour on some other apps.
• I am probably saving 10+ hours per week on work these days because of how easy everything is to set up. Once I get all my training set up in the Knowledgebase I will save even more time.