TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FluentCloud

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    FluentCloud, from FluentStream Technologies, is a dynamic, cloud-based business phone system. FluentCloud includes FluentStream's leading phone system, phone service and customer support team, all in one. The FluentCloud product aims to provide businesses with new telecommunications flexibility, with an emphasis on price and performance. In addition, the vendor offers a wide range of custom applications and communications integration strategies to businesses and software…

    $20

    per user per month

    Pricing
    FluentCloud
    Editions & Modules
    Essential
    $20.00
    per user per month
    Advanced
    $30.00
    per user per month
    Complete
    $45.00
    per user per month
    Offerings
    Pricing Offerings
    FluentCloud
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsUnlimited calls to the US and Canada, first-class quality and 99.99% uptime US-based customer support team and fully customizable plans with “A-La-Carte” options.
    More Pricing Information
    Community Pulse
    FluentCloud
    Considered Both Products
    FluentStream Technologies
    Chose FluentCloud
    I have used others besides what is listed below but FluentCloud is by far the best I have used, especially when it comes to tracking and reporting call volume and production of our calls. Being a call center that is production based on call volume having something like …
    Incentivized
    Chose FluentCloud
    Skype for Business was a cost effective solution as a smaller call center, but it was fraught with connectivity issues and no enterprise management to speak of at the time of our use... they did not offer IVR support, recording, reporting or any features above simple call …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    FluentCloud
    Cloud PBX
    Comparison of Cloud PBX features of FluentCloud
    Feature
    FluentCloud
    8.9
    2 Ratings
    Hosted PBX9.01 Ratings
    Multi-level Interactive Voice Response (IVR)9.01 Ratings
    User templates10.01 Ratings
    Call reports7.82 Ratings
    Directory of employee names8.72 Ratings
    Call Management
    Comparison of Call Management features of FluentCloud
    Feature
    FluentCloud
    8.4
    2 Ratings
    Answering rules5.62 Ratings
    Call recording9.62 Ratings
    Call park6.92 Ratings
    Call screening10.01 Ratings
    Message alerts10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FluentCloud
    Feature
    FluentCloud
    7.0
    1 Ratings
    Audio conferencing7.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of FluentCloud
    Feature
    FluentCloud
    5.0
    1 Ratings
    Mobile app for iOS5.01 Ratings
    Mobile app for Android5.01 Ratings
    User Ratings
    FluentCloud
    Likelihood to Recommend
    9.6
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)