FMX vs. TOPdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 FMX | Score10 out of 10 | N/A | FMX provides facilities and maintenance management solutions designed to help organizations accelerate operational excellence. Their CMMS software enables users to streamline processes, increase asset productivity, and turn actionable insights into meaningful results. | N/A |
 TOPdesk | Score8.8 out of 10 | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | $76 per month Per agent |
| FMX | TOPdesk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Required | Optional | ||||||||||||||
| Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - Service agents based. - Discount available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| FMX | TOPdesk | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| FMX | TOPdesk | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.9 |
| Likelihood to Renew | - | 9.1 |
| Usability | 10.0 | 9.0 |
| Availability | - | 9.1 |
| Performance | - | 8.1 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 7.3 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.9 |
| Configurability | - | 9.0 |
| Ease of integration | - | 6.5 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.1 |