FollowUp.cc vs. Mixmax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FollowUp.cc
Score 4.0 out of 10
N/A
FollowUp.cc is a Gmail plugin that helps salespeople close more deals, build deeper relationships, and save more time with open tracking, send later, reminders and more. The Starter package costs $25 per user per month, and includes basic features like reminders, auto follow-ups, response detection, a calendar feed and Google Calendar integration, attachment support, as well as some Chrome extension features like send later and email snoozing. The Enterprise Sales package includes Dropbox…N/A
Mixmax
Score 8.8 out of 10
N/A
Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell. The vendor offers 5…
$29
per user/per month
Pricing
FollowUp.ccMixmax
Editions & Modules
No answers on this topic
SMB
$29
per user/per month
Growth
$65
per user/per month
Free Plan
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
FollowUp.ccMixmax
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FollowUp.ccMixmax
User Ratings
FollowUp.ccMixmax
Likelihood to Recommend
4.0
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
FollowUp.ccMixmax
Likelihood to Recommend
FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
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Mixmax is very well suited for sharing calendar availability via email with a client. Multiple time blocks can be shared, and the bridge between Gmail and other colleagues allows you to hold a meeting time on calendars to prevent overbooking with colleagues. This is extremely helpful when scheduling a large call and juggling many people's schedules.
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Pros
  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
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  • The scheduling integration is really easy for email recipients. It is quite literally one-click for them to schedule an event from a meeting time list interface.
  • The interface is extremely well-designed and intuitive across the board. This makes it really easy to learn their software and integrate it into your workflow.
  • Their pricing is *extremely* convenient for startups. Their "starter" plan is extremely affordable (currently $9/month/user), and includes unlimited tracking, templates, reminders, automation, etc... Basically, everything you would need to upgrade your email automation workflow.
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Cons
  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
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  • On occasion, Mixmax fails to sync to my email and I've had to reach out to support to remedy the issue.
  • Offering "link click tracking" for the lowest plan would be great for users, especially those new to the software so they can realize more of the benefits.
  • For the lower plan, I wish email opens were able to be tracked when sending to multiple people in the same email.
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Support Rating
No answers on this topic
Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
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Alternatives Considered
This is the only product of this type that I have tried due to it being the best on the market for this type of thing
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Truly is easier for phone capabilities (letting customers call you back and having it go to your phone but still being a fake number), while mixmax is much better for email sending and tracking via gmail. Truly had no email capabilities when I was using it, so it was only helpful for phone. However mixmax could improve its phone capabilities
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Return on Investment
  • It was a waste of time to get to know
  • It was hard to implement inside my current processes
  • No way the office would have liked it
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  • Email tracking gives me the results of emails, whether or not the client is interested when they open and read the email which makes it the best platform.
  • The automated sending email is the big feature in Mixmax, the system automatically send the email on respective entries which actually saves the time and help in be productive at work.
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ScreenShots