Followup CRM vs. Korero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FollowUp CRM
Score 10.0 out of 10
N/A
FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Pricing
Followup CRMKorero
Editions & Modules
No answers on this topic
Basic
$10.00
per user
Professional
$22.00
per user
Offerings
Pricing Offerings
FollowUp CRMKorero
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
More Pricing Information
Community Pulse
Followup CRMKorero
Features
Followup CRMKorero
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Followup CRM
9.1
Ratings
17% above category average
Korero
8.2
Ratings
6% above category average
Customer data management / contact management10.00 Ratings8.20 Ratings
Workflow management10.00 Ratings8.10 Ratings
Territory management6.10 Ratings00 Ratings
Opportunity management10.00 Ratings8.40 Ratings
Integration with email client (e.g., Outlook or Gmail)10.00 Ratings9.10 Ratings
Contract management10.00 Ratings00 Ratings
Quote & order management8.90 Ratings7.10 Ratings
Interaction tracking10.00 Ratings00 Ratings
Channel / partner relationship management7.20 Ratings8.20 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Followup CRM
10.0
Ratings
28% above category average
Korero
7.5
Ratings
0% below category average
Case management10.00 Ratings8.10 Ratings
Call center management10.00 Ratings00 Ratings
Help desk management10.00 Ratings6.90 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Followup CRM
10.0
Ratings
27% above category average
Korero
7.8
Ratings
3% above category average
Lead management10.00 Ratings7.90 Ratings
Email marketing10.00 Ratings7.70 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Followup CRM
9.5
Ratings
22% above category average
Korero
8.3
Ratings
9% above category average
Task management10.00 Ratings8.60 Ratings
Billing and invoicing management8.40 Ratings8.10 Ratings
Reporting10.00 Ratings8.10 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Followup CRM
9.7
Ratings
25% above category average
Korero
8.5
Ratings
12% above category average
Forecasting9.00 Ratings00 Ratings
Pipeline visualization10.00 Ratings8.50 Ratings
Customizable reports10.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Followup CRM
9.8
Ratings
27% above category average
Korero
8.1
Ratings
8% above category average
Custom fields10.00 Ratings7.40 Ratings
Custom objects9.00 Ratings00 Ratings
Scripting environment10.00 Ratings8.60 Ratings
API for custom integration10.00 Ratings8.20 Ratings
Security
Comparison of Security features of Product A and Product B
Followup CRM
10.0
Ratings
18% above category average
Korero
8.5
Ratings
2% above category average
Single sign-on capability10.00 Ratings00 Ratings
Role-based user permissions10.00 Ratings8.50 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Followup CRM
10.0
Ratings
31% above category average
Korero
6.4
Ratings
14% below category average
Social data10.00 Ratings6.40 Ratings
Social engagement10.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Followup CRM
7.7
Ratings
5% above category average
Korero
-
Ratings
Marketing automation10.00 Ratings00 Ratings
Compensation management5.50 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Followup CRM
10.0
Ratings
31% above category average
Korero
8.1
Ratings
10% above category average
Mobile access10.00 Ratings8.10 Ratings
User Ratings
Followup CRMKorero
Likelihood to Recommend
10.0
(0 ratings)
8.8
(0 ratings)
Usability
-
(0 ratings)
8.5
(0 ratings)
Support Rating
-
(0 ratings)
7.9
(0 ratings)
User Testimonials
Followup CRMKorero
Likelihood to Recommend
One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
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Always open for a discussion.
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Pros
  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
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  • Customization of fields as per individual needs
  • Reasonably priced
  • Sales and new business analysis can be well tapped
  • Recruiting software works amazing as all small details are very well incorporated
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Cons
  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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  • List of updates in details
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Usability
No answers on this topic
It provides seamless solutions, as they promise, according to the pricing.
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Support Rating
No answers on this topic
They are very quick to answer your query and they give great support from the moment you sign up for Korero. I was referred to use this platform for the same reason by a friend and now after using it I can bet they are not just responsive but they also ensure customer expectations are met and the customer experience while using Korero is flawless.
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Alternatives Considered
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
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Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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Return on Investment
  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
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  • Increased sales' achievements by considerable number
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ScreenShots

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution