Followup CRM vs. Really Simple Systems

Followup CRM

Really Simple Systems

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FollowUp CRM	Score 10.0 out of 10	N/A	FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.	N/A
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$0 2 Users and 100 Company Records

Pricing

Followup CRM

Really Simple Systems

Editions & Modules

No answers on this topic

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Offerings

Pricing Offerings
FollowUp CRM	Really Simple Systems
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

All plans include free customer support and setup help.

More Pricing Information

Community Pulse
	Followup CRM	Really Simple Systems
Considered Both Products	FollowUp CRM Robert Foreman Designated Broker Chose FollowUp CRM GR and MC are geared towards email but don't provide a complete CRM package like FUB. Incentivized Helpful? Verified User Anonymous Chose FollowUp CRM My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as … Incentivized Helpful? Gregg Wallick CEO Chose FollowUp CRM FollowUp Power is made for contractors. The other systems are too generic and cost lots more. Incentivized Helpful? Mark Kaufman Owner Chose FollowUp CRM We used a Microsoft CRM. FollowUp Power is much more sales oriented and has a easier UI. FollowUp Power only tracks up to the sale, while our previous CRM tracked a job from beginning to end. Incentivized Helpful? Norman Taylor Forensic Roof Specialist Chose FollowUp CRM I have never used any other product of this nature. I used to do it the old fashion way. Now I have FollowUp Power CRM for Construction, and my sales have tripled. My income has grown in leaps and bounds as well!! This is a great product, a must have!! Incentivized Helpful? John Kenney Vice President of Sales and Estimating Chose FollowUp CRM Dollar for dollar FollowUp CRM is the best value. Incentivized Helpful? ES Eric Sutterfield Project Manager Chose FollowUp CRM This is the first such software we have used and tried for job tracking to my knowledge. It was selected by our head of marketing as tool to track how we receive and follow through with clients and jobs. Incentivized Helpful?	Really Simple Systems Verified User Anonymous Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful? RP Richard Perry Group Marketing MAnager Chose Really Simple Systems It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to. Incentivized Helpful? Sarah Healy Executive Assistant Chose Really Simple Systems [Really Simple Systems is a] good price for package value, [and we] can add more users. Incentivized Helpful? SW Sara Walker Administrative Assistant Chose Really Simple Systems Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Active campaign - much more expensive and hosting issues for us based in JSY[.] Incentivized Helpful? LH Lisa Horn Research Analyst Chose Really Simple Systems I have not used any other similar system that I can rate RSS to[.] Incentivized Helpful? Ashley Goolsby Managing Partner Chose Really Simple Systems We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the … Incentivized Helpful? DA Daisy Agboola Account Director Chose Really Simple Systems I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as … Incentivized Helpful? Neil Gilmartin Business Consultant - Director Chose Really Simple Systems Goldmine was an older technology platform [that] became outdated in look, feel, and functionality. Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality. Microsoft Dynamics took too long to build and implement. [We] got … Incentivized Helpful? Susan Deutsch Creator/Publisher Chose Really Simple Systems I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability. Incentivized Helpful? Scott Ellison Executive Vice President Chose Really Simple Systems We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Really Simple is lower in cost and provides better customer support. salesforce doesn't provide a lot of back office support and is very expensive. Incentivized Helpful? Niki Dealey Co-Owner Chose Really Simple Systems While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems … Incentivized Helpful? Kimberly Pruitt Owner/Manager Chose Really Simple Systems Never used other CRM Incentivized Helpful? Carlos Lemos District Manager - Agricultural Division Chose Really Simple Systems I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM). Incentivized Helpful? Jay Rau Director, Business Development Chose Really Simple Systems Easier to use. Customer Service better. Better Value. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch … Incentivized Helpful? Christine Leatherman Southern California Representative Chose Really Simple Systems Less user-friendly. I didn't select RSS. Incentivized Helpful? Alison Meredith Marketing Director Chose Really Simple Systems simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect. Incentivized Helpful? Barry Neighbors Aerospace and Defense Supplier Marketing and Sales Expert, Authority, Speaker Chose Really Simple Systems I selected because of ease of use. Incentivized Helpful? Henry McDonald FCMI Business Development Manager Chose Really Simple Systems Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we … Incentivized Helpful? Freya Vaughan Marketing and Events Officer Chose Really Simple Systems We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive. Incentivized Helpful?

Features

Followup CRM

Really Simple Systems

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Followup CRM 9.1 Ratings 17% above category average	Really Simple Systems 7.2 Ratings 7% below category average
Customer data management / contact management	10.00 Ratings	7.80 Ratings
Workflow management	10.00 Ratings	7.10 Ratings
Territory management	6.10 Ratings	6.90 Ratings
Opportunity management	10.00 Ratings	7.70 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.00 Ratings	6.30 Ratings
Contract management	10.00 Ratings	00 Ratings
Quote & order management	8.90 Ratings	00 Ratings
Interaction tracking	10.00 Ratings	7.50 Ratings
Channel / partner relationship management	7.20 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Followup CRM 10.0 Ratings 28% above category average	Really Simple Systems 7.2 Ratings 5% below category average
Case management	10.00 Ratings	7.40 Ratings
Call center management	10.00 Ratings	00 Ratings
Help desk management	10.00 Ratings	7.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Followup CRM 10.0 Ratings 27% above category average	Really Simple Systems 7.1 Ratings 7% below category average
Lead management	10.00 Ratings	7.00 Ratings
Email marketing	10.00 Ratings	7.20 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Followup CRM 9.5 Ratings 22% above category average	Really Simple Systems 7.0 Ratings 8% below category average
Task management	10.00 Ratings	7.10 Ratings
Billing and invoicing management	8.40 Ratings	00 Ratings
Reporting	10.00 Ratings	6.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Followup CRM 9.7 Ratings 25% above category average	Really Simple Systems 6.5 Ratings 15% below category average
Forecasting	9.00 Ratings	6.30 Ratings
Pipeline visualization	10.00 Ratings	6.30 Ratings
Customizable reports	10.00 Ratings	6.80 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Followup CRM 9.8 Ratings 27% above category average	Really Simple Systems 6.8 Ratings 10% below category average
Custom fields	10.00 Ratings	7.10 Ratings
Custom objects	9.00 Ratings	6.80 Ratings
Scripting environment	10.00 Ratings	00 Ratings
API for custom integration	10.00 Ratings	6.50 Ratings

Security

Comparison of Security features of Product A and Product B
	Followup CRM 10.0 Ratings 18% above category average	Really Simple Systems 7.7 Ratings 8% below category average
Single sign-on capability	10.00 Ratings	00 Ratings
Role-based user permissions	10.00 Ratings	7.70 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Followup CRM 10.0 Ratings 31% above category average	Really Simple Systems - Ratings
Social data	10.00 Ratings	00 Ratings
Social engagement	10.00 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Followup CRM 7.7 Ratings 5% above category average	Really Simple Systems - Ratings
Marketing automation	10.00 Ratings	00 Ratings
Compensation management	5.50 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Followup CRM 10.0 Ratings 31% above category average	Really Simple Systems 6.8 Ratings 8% below category average
Mobile access	10.00 Ratings	6.80 Ratings

Best Alternatives
	Followup CRM	Really Simple Systems
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Followup CRM	Really Simple Systems
Likelihood to Recommend	10.0 (0 ratings)	7.6 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Usability	- (0 ratings)	7.8 (0 ratings)
Support Rating	- (0 ratings)	8.0 (0 ratings)

User Testimonials
	Followup CRM	Really Simple Systems
Likelihood to Recommend	One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future. Incentivized Betsy Young Office Administration Read full review	I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you. Incentivized AA Amanda Arnold Read full review
Pros	We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines. The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes. Every task is date stamped to insure proper work flow and holds the team accountable to each other. Gregg Wallick CEO Read full review	Customer Service is EXCELLENT! Fast response time, professional, and helpful. Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves. Very reasonably priced even at the Enterprise level, which we have chosen for our company. Niki Dealey Co-Owner Read full review
Cons	It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.). It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.). It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients. Incentivized Betsy Young Office Administration Read full review	Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal. Alison Meredith Marketing Director Read full review
Usability	No answers on this topic	Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review
Support Rating	No answers on this topic	Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review
Alternatives Considered	My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales Verified User Anonymous Read full review	Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized SW Sara Walker Administrative Assistant Read full review
Return on Investment	I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs. The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer. Payments or what the current status of the job is. Incentivized TB Tom Baker Manager Read full review	Moved away from Excel based worksheets to an on-line system Multi-device used on laptop, iPad, and iPhone effectively and up to the minute access I can simply review my opportunities, companies, and contacts regularly and do ongoing reviews at my own leisure having built the CRM system and committed the right quality of data Neil Gilmartin Business Consultant - Director Read full review
ScreenShots		Really Simple Systems Screenshots