Comparison of Sales Force Automation features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Customer data management / contact management | 10.012 Ratings | 00 Ratings |
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| Workflow management | 10.010 Ratings | 00 Ratings |
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| Territory management | 6.18 Ratings | 00 Ratings |
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| Opportunity management | 10.010 Ratings | 00 Ratings |
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| Integration with email client (e.g., Outlook or Gmail) | 10.08 Ratings | 00 Ratings |
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| Contract management | 10.010 Ratings | 00 Ratings |
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| Quote & order management | 8.96 Ratings | 00 Ratings |
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| Interaction tracking | 10.09 Ratings | 00 Ratings |
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| Channel / partner relationship management | 7.27 Ratings | 00 Ratings |
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Comparison of Customer Service & Support features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Case management | 10.08 Ratings | 00 Ratings |
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| Call center management | 10.05 Ratings | 00 Ratings |
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| Help desk management | 10.06 Ratings | 00 Ratings |
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Comparison of Marketing Automation features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Lead management | 10.08 Ratings | 00 Ratings |
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| Email marketing | 10.05 Ratings | 00 Ratings |
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Comparison of CRM Project Management features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Task management | 10.010 Ratings | 00 Ratings |
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| Billing and invoicing management | 8.43 Ratings | 00 Ratings |
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| Reporting | 10.09 Ratings | 00 Ratings |
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Comparison of CRM Reporting & Analytics features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Forecasting | 9.06 Ratings | 00 Ratings |
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| Pipeline visualization | 10.09 Ratings | 00 Ratings |
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| Customizable reports | 10.09 Ratings | 00 Ratings |
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Comparison of Customization features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Custom fields | 10.07 Ratings | 00 Ratings |
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| Custom objects | 9.04 Ratings | 00 Ratings |
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| Scripting environment | 10.05 Ratings | 00 Ratings |
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| API for custom integration | 10.04 Ratings | 00 Ratings |
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Comparison of Security features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Single sign-on capability | 10.08 Ratings | 00 Ratings |
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| Role-based user permissions | 10.07 Ratings | 00 Ratings |
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Comparison of Social CRM features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Social data | 10.03 Ratings | 00 Ratings |
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| Social engagement | 10.02 Ratings | 00 Ratings |
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Comparison of Integrations with 3rd-party Software features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Marketing automation | 10.03 Ratings | 00 Ratings |
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| Compensation management | 5.52 Ratings | 00 Ratings |
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Comparison of Reporting & Analytics features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Dashboards | 00 Ratings | 8.01 Ratings |
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| Standard reports | 00 Ratings | 8.01 Ratings |
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| Custom reports | 00 Ratings | 8.01 Ratings |
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| Data exportability | 00 Ratings | 10.01 Ratings |
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Comparison of Construction Project & Field Management features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Plan distribution & viewing | 00 Ratings | 10.01 Ratings |
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| Plan markups & sharing | 00 Ratings | 10.01 Ratings |
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| As-built drawings | 00 Ratings | 10.01 Ratings |
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| Mobile app | 00 Ratings | 8.01 Ratings |
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| Specifications | 00 Ratings | 10.01 Ratings |
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Comparison of Estimating features of Followup CRM and SAPPHIRE Structure| Feature | | |
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| Takeoff tools | 00 Ratings | 10.01 Ratings |
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| Job costing | 00 Ratings | 10.01 Ratings |
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| Cost databases | 00 Ratings | 9.01 Ratings |
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| Cost calculator | 00 Ratings | 9.01 Ratings |
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