Followup CRM vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FollowUp CRM
Score 10.0 out of 10
N/A
FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
zigihub
Score 6.0 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
Followup CRMzigihub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FollowUp CRMzigihub
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details
More Pricing Information
Community Pulse
Followup CRMzigihub
Features
Followup CRMzigihub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Followup CRM
9.1
Ratings
17% above category average
zigihub
7.3
Ratings
5% below category average
Customer data management / contact management10.00 Ratings8.00 Ratings
Workflow management10.00 Ratings8.00 Ratings
Territory management6.10 Ratings6.00 Ratings
Opportunity management10.00 Ratings7.00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.00 Ratings3.00 Ratings
Contract management10.00 Ratings8.00 Ratings
Quote & order management8.90 Ratings8.20 Ratings
Interaction tracking10.00 Ratings8.00 Ratings
Channel / partner relationship management7.20 Ratings9.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Followup CRM
10.0
Ratings
28% above category average
zigihub
7.0
Ratings
7% below category average
Case management10.00 Ratings7.00 Ratings
Call center management10.00 Ratings7.00 Ratings
Help desk management10.00 Ratings7.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Followup CRM
10.0
Ratings
27% above category average
zigihub
8.0
Ratings
5% above category average
Lead management10.00 Ratings8.00 Ratings
Email marketing10.00 Ratings8.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Followup CRM
9.5
Ratings
22% above category average
zigihub
7.4
Ratings
3% below category average
Task management10.00 Ratings6.00 Ratings
Billing and invoicing management8.40 Ratings9.10 Ratings
Reporting10.00 Ratings7.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Followup CRM
9.7
Ratings
25% above category average
zigihub
7.0
Ratings
8% below category average
Forecasting9.00 Ratings6.00 Ratings
Pipeline visualization10.00 Ratings7.00 Ratings
Customizable reports10.00 Ratings8.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Followup CRM
9.8
Ratings
27% above category average
zigihub
5.8
Ratings
26% below category average
Custom fields10.00 Ratings8.00 Ratings
Custom objects9.00 Ratings6.00 Ratings
Scripting environment10.00 Ratings6.40 Ratings
API for custom integration10.00 Ratings3.00 Ratings
Security
Comparison of Security features of Product A and Product B
Followup CRM
10.0
Ratings
18% above category average
zigihub
8.5
Ratings
2% above category average
Single sign-on capability10.00 Ratings8.00 Ratings
Role-based user permissions10.00 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Followup CRM
10.0
Ratings
31% above category average
zigihub
9.1
Ratings
21% above category average
Social data10.00 Ratings9.10 Ratings
Social engagement10.00 Ratings9.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Followup CRM
7.7
Ratings
5% above category average
zigihub
6.5
Ratings
12% below category average
Marketing automation10.00 Ratings4.00 Ratings
Compensation management5.50 Ratings9.10 Ratings
Platform
Comparison of Platform features of Product A and Product B
Followup CRM
10.0
Ratings
31% above category average
zigihub
4.0
Ratings
59% below category average
Mobile access10.00 Ratings4.00 Ratings
User Ratings
Followup CRMzigihub
Likelihood to Recommend
10.0
(0 ratings)
6.0
(0 ratings)
Usability
-
(0 ratings)
6.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Followup CRMzigihub
Likelihood to Recommend
One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
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Zigihub is suited to generate more traffic to your website and generate more leads.
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Pros
  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
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  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
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Cons
  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
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Usability
No answers on this topic
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
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Support Rating
No answers on this topic
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
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Alternatives Considered
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
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Zigihub was the most cost-effective option available in the market with most of the marketing automation features enabled
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Return on Investment
  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
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  • Its a relatively cost effective tool when compared with the other marketing automation tool available in the market
  • Helps save a lot of time in creating leads and running follow-ups campaign
  • Creates transparency between sales and marketing team
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ScreenShots

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.