Forcepoint Secure Web Gateway vs. Lightspeed Filter

Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.

Incentivized

Lightspeed Filter is software that helps us work more efficiently and quickly.This platform helps us protect our access to suspicious content, unsafe websites, etc. In addition, it is recommended to implement it because it helps reduce bandwidth consumption and improves network performance. It is very easy to use, works very well in learning environments, giving educators full control and a positive experience over students. Although it does not offer direct integrations with other LMS platforms, it is really good and affordable.

Incentivized

• This package is one of the few that offers a category, quota time, that allows us to limit certain categories and or websites for staff that would normally be blocked for customers and may not be something that is needed in their day to day job duties. We allow staff one hour a day, broken down into six 10 min increments, to visit sites for shopping, travel arrangement and other areas that are more of a personal need than a business need.
• Forcepoint has a wide selection of categories that can be enabled, quota timed or restricted at a top-level or you can go more granular and drill down to subcategories to allow for only partial access.

Incentivized

• Reduces bandwidth consumption.
• Improves network performance.
• It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
• It can be implemented in both wired and wireless networks.
• It can be installed in minutes and you can configure its settings with a few clicks.
• Learning environments work.

Incentivized

• The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
• I would like to see more customization options of website block pages.

Incentivized

• In my experience, it is not intuitive and not as flexible as GoGuardian.
• Worst of all, in my experience, there are ridiculous glitches. When I tried to update a block list that I created, I received a message that said "You can only edit lists that you created. Ask your co-teacher to update the list." Since I am the only teacher and there is no co-teacher, this message makes no sense to me.

It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.

Incentivized

Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.

Incentivized

It is unreliable and does not function as it is supposed to do so. As previously mentioned, there is a glitch when creating a block list.

The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.

Incentivized

Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support

Incentivized

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing

Incentivized

Lightspeed has a long solid reputation in the EDU market for web filtering. That being said, they have the largest database of the categorized websites at the administrator's disposal during the configuration and operation. Safety Check is AI-based and Securely uses a live in-person safety monitoring system. Securely can send local authorities to do a welfare check on students because of self-harm-related emergencies. Securly is priced a little cheaper but not too much. Linewiz will be our new system to test.

Incentivized

• We have had potential malware outbreaks prevented because of Forcepoint Web Security
• Questionable access of certain materials on the internet has been prevented because of our implementation
• The organization's network resources now have more bandwidth because of the restrictions the application provides

Incentivized

• The ROI we measure with the filter is in student productivity
• It has reduced the time students have been on non-education sites by approximately 10% over our former filter because it does a better job with site categories (i.e., education games vs games).
• The included Safety Check feature has helped us improve our response to mental health issues.

Incentivized