Forefront Identity Manager (Discontinued) vs. Passly by ID Agent

Forefront is excellent for multi-factor authentication in the cloud or on premises. It is fast and lightweight. [It provides] Ease of self-management of credentials. The user web interface is easy to use and understand. Less time is spent by IT staff resetting passwords or unlocking accounts.

Incentivized

From my experience, Kaseya made a mistake with Passly. It does not work correctly. When it does work it is very delayed causing issues for logging into the system. When Kaseya was contacted they could not find users at all. When they finally found the users they could not edit it needing them to escalate to development to fix accounts.

Incentivized

• Sync of local on premises with the cloud
• Allows for users to manage their credentials
• Allows for two-factor authentication

Incentivized

• AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
• AuthAnvil applications are easy for the end-user to install.
• AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

Incentivized

• Cloud integration needs some love. I think most companies nowadays have a hybrid model with some in-house and some cloud. A complete integration would be a huge win.

Incentivized

• Web interfaces are relatively complex, not entirely ready for end-users
• Token transfers are slightly cumbersome (e.g. moving from hard to soft-token and vice-versa)
• It remains as a separate, local AD-driven solution, independent from external, rising auth platforms (e.g. Azure)

Incentivized

Simplicity of use combined with price and low system resources.

Incentivized

They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

Incentivized

We selected Forefront because we know the support will be there for the long haul and its integration with other MS products.

Incentivized

We have transitioned our Multi-Factor authentication processes to use either Authy, Duo, or Microsoft Authenticator, depending on the application use-case. We still have some clients using AuthAnvil, but it is no longer our preferred application for MFA. The other offerings in the market fulfill the same requirement with either lower or no additional cost and are easier to manage and more consistent in their performance.

Incentivized

• Reduce the amount of time invested doing troubleshooting.
• Reduce the IT admin complexity by presenting an intuitive UX with codeless provisioning.
• IT Admins can simplify the process to create workflows with the web-based GUI of ILM 2 portal, and also include more complex workflows designed outside of the portal by importing XAML files.

Incentivized

• Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
• AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

Incentivized