Fraud.net Email Sheild vs. Genesys PureConnect (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Email Shield | Score10 out of 10 | N/A | Email Shield is a cloud-based email security add-in, which helps businesses across various industry verticals such as banking, fintech, eCommerce, government, mobile, travel, gaming, telecommunications and more, prevent email-based fraud attempts and receive fraud risk scores and alerts. It tracks and verifies trusted contacts, letting users expose risky emails and ensuring safety of financial… | N/A |
 Genesys PureConnect (discontinued) | Score6.8 out of 10 | N/A | Genesys PureConnect was an omnichannel contact center platform that offered cloud-based or on-premise deployments. It featured a SIP-based architecture with VoIP capabilities, allowing companies to connect legacy voice systems and use existing phones. A legacy product, new users are encouraged to investigate Genesys Cloud. | N/A |
| Email Shield | Genesys PureConnect (discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Email Shield | Genesys PureConnect (discontinued) | |||||||||||||||||||||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Email Shield | Genesys PureConnect (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 5.3 |
| Likelihood to Renew | - | 8.6 |
| Usability | - | 7.3 |
| Availability | - | 9.1 |
| Performance | - | 8.8 |
| Support Rating | - | 4.0 |
| In-Person Training | - | 8.2 |
| Online Training | - | 8.3 |
| Implementation Rating | - | 6.1 |
| Configurability | - | 9.0 |
| Ease of integration | - | 8.1 |
| Product Scalability | - | 8.2 |
| Vendor post-sale | - | 8.8 |
| Vendor pre-sale | - | 8.8 |