Freelancer.com vs. WorkMarket by ADP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freelancer.com
Score 8.1 out of 10
N/A
Freelancer.com is the freelance management system (FMS) for hiring IT professionals and others, from Freelancer Technology headquartered in Australia.N/A
WorkMarket by ADP
Score 8.0 out of 10
N/A
WorkMarket was founded in 2010 and in 2018, was acquired by ADP, a global provider of HR technology and services. With ADP resources, WorkMarket continues to be focused on providing enterprise technology to help companies unlock the power of their extended workforce. WorkMarket is freelance management system (FMS) for hiring, onboarding and managing the extended workforce, including freelancers, contractors and contingent workforces.N/A
Pricing
Freelancer.comWorkMarket by ADP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Freelancer.comWorkMarket by ADP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Freelancer.comWorkMarket by ADP
Considered Both Products
Freelancer.com
Chose Freelancer.com
Freelancer is perfect for inexperienced young computer science students that are looking for smaller projects to gain the required experience and enable them for the job market. Unlike others, for Freelancers, you don't need to prove your skills, you have to prove them to a …
Chose Freelancer.com
Of the freelance hubs I am listed on, more than a few, I haven't been as successful on Freelancer.com. Freelancer.com, I think, could use some more development and better customer service. It does separate itself with its competency tests, but I'm not sure this is enough. …
Chose Freelancer.com
I choose Freelancer.com for technical projects, such as designing a more responsive website for the business or a mobile app for the business. Also, I come to Freelancer.com when I urgently need a design layout of for marketing materials, especially when our only designer is on …
WorkMarket by ADP
Chose WorkMarket by ADP
I never found another service that also does this.
Chose WorkMarket by ADP
Unfortunately, there's been consolidation as of late with WM consuming Onforce which had a superior reputation. One can only hope that Onforces vision is triumphant over WM's as one digests the other.
Field Nation's GUI was difficult and cumbersome but has gone through some …
Chose WorkMarket by ADP
Recently, I get most of my sub work through Field Nation. OnForce offers the best mobile platform. FieldSolutions, I think, is out of business. I like using WM only so I don't lose the pay based on the fees.
Best Alternatives
Freelancer.comWorkMarket by ADP
Small Businesses
Contently
Contently
Score 9.9 out of 10
Contently
Contently
Score 9.9 out of 10
Medium-sized Companies
Contently
Contently
Score 9.9 out of 10
Contently
Contently
Score 9.9 out of 10
Enterprises
Contently
Contently
Score 9.9 out of 10
Contently
Contently
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Freelancer.comWorkMarket by ADP
Likelihood to Recommend
1.1
(0 ratings)
4.0
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
Freelancer.comWorkMarket by ADP
Likelihood to Recommend
Freelancer is the best when it comes to running a small agency and getting as many jobs as you can, and gathering international experience and reviews. It is also quite good for earning small, extra money on the side when you have additional free time for doing smaller time-scoped projects.
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In a pinch to cover a site a distance away, is it a simple service ticket such as reboot a station or test for dial tone? These type of tickets are well suited, also items such as large retail chain service tickets that fall in the low-tech/no-brainer category. The best advice I can give is, always realize and view the ticket as the tech. Meaning ensure all the necessary info is included especially multiple support sources and correct on-site contact information. Be clear what the scope is and don't use excessive acronyms especially if they are industry-specific. NSA MPOE- fine, however, TTU and HCL are ambiguous. Yes this is about software but you are only going to get out of the platform what you put in. The software supports your bookkeeping and management but it is a service and the key to this software's value is in its end result and the final product as shown or sold to your client or organization --this is why I am indepth about its human interface or human segment-ie the technicians("resources" as their called on the platform). I will say the software side of the product, the ability to track work, the financial accounting and the interface are all pretty good. The product has unlimited potential and I was its cheerleader for the first few years. However over time with broken promises as to issues we encountered and policies that leave many to feel as if the companies owners could not give a single rats### as to their effects on the people that rely on the service has left a truly sour taste in my mouth. While outages and data loss have been very minimal the times it has occurred it was a nightmare to get them to own up to their errors and no and I mean NO effort was made to notify or to mediate the issue on their side. It was literally wait two days and now its back but without allot of data feel free to use it we wont acknowledge anything happened. I was left dumbfounded and amazed. Their policies of shielding clients from resources efforts to collect on funds due is nearly criminal and I would venture will cause them some issue in the future. Personally it spoke to the lack of morality with the powers that be --This has been the primary reason we stopped using the platform as it facilitates immoral financial loss against those who are in dire financial straights to start with-- Most IT freelancers are filling a void between jobs or trying to cover expenses that were unexpected, They are in no position then to encounter non-payment and when they turn to the service that is the payee of record be stonewalled by the platform they had entrusted. This is not only our experience but was well documented in the forums as a regular occurrence.
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Pros
  • Freelancer.com gives you a way to hire freelancers within minutes.
  • It offers you secure payments using their milestone payments, which make you safe as a freelancer or employer.
  • Their support service is great, easy to use and simple to use! Your problems can get solved in seconds.
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  • Have a problem? Click "chat" from the website and support is seconds away from answering your question(s).
  • A intuitive website that is easy to find what you're looking for.
  • Founder and co-founder of Work Market are from another well known platform that went off to create something very professional.
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Cons
  • Complex interface: tracking your freelancer's work status is harder than it should be. Tracking sometimes does not work as it should.
  • Mobile app is laggy and sometimes glitchy so personally I prefer to use the web-based platform (inconvenient for someone who is traveling on business trips a lot).
  • It is hard to find quality talent for simple tasks (translation). It is easy to find talent for technical tasks though (iOS app developers for example).
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  • You don't really know who you are going to get
  • There's not a lot of followthrough. This tech will act as an adjunct to your company, and you are left holding the bag for their work
  • We had one bad experience, and decided to go a different route for growth
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Support Rating
No answers on this topic
If I could drag that slider to a negative number it would be more accurate. There are several canned responses that all resources receive when contacting WM support that you are assured will leave you feeling crushed, disheartened and even as if you are dealing with a Bot. The responses to posts in the support forum were so egregious that unrelated parties would read the posts and feel compelled to chide the WM support rep for inhuman indifference that sickened them. The support by management to its users is comical at best and nearly criminal at worst. This is justified by their very upfront belief that WM is only software and nothing more. Its some misguided attempt to take a company to a purely 1 and 0 mentality that is backfiring on a massive scale. This will likely become the story of legend in business schools worldwide as its a thinking I have seen no other corporation embody so single mindedly that they refuse to view its carnage in its wake.
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Alternatives Considered
Of the freelance hubs I am listed on, more than a few, I haven't been as successful on Freelancer.com. Freelancer.com, I think, could use some more development and better customer service. It does separate itself with its competency tests, but I'm not sure this is enough. Still, I check out the project lists from time to time and keep my profile up to date, just in case
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I never found another service that also does this.
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Return on Investment
  • Saving money by working with cheaper freelancers than others.
  • Not having full-time employees because sometimes I have less work to provide.
  • Find skilled freelancers easily without wasting time.
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  • Positive--easy payment process (direct deposit) so I can keep working.
  • Negative--need to make a mobile app to help reduce time I am waiting for web pages to load (sometimes I had to wait 30 minutes just to sign in).
  • Postive--the buyer pays the fees, which means what I negotiate I get which makes it better to know how much I will actually get in the end.
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ScreenShots