FreeNAS vs. QNAP NAS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeNAS
Score 5.4 out of 10
N/A
FreeNAS is an open source operating system that allows nearly any hardware serve as a network-attached storage device. It was developed by iXsystems.N/A
QNAP NAS
Score 8.4 out of 10
N/A
QNAP offers a wide array of network-attached storage units for SMBs, home, and enterprise.N/A
Pricing
FreeNASQNAP NAS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreeNASQNAP NAS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreeNASQNAP NAS
TrustRadius Insights
FreeNASQNAP NAS
Highlights

TrustRadius
Research Team Insight
Published

FreeNAS and QNAP NAS are network attached storage (NAS) solutions designed to compartmentalize file storage for access by multiple clients. FreeNAS is a free, open-source operating system for NAS systems. QNAP NAS is sold as a complete hardware and software NAS solution. FreeNAS is used primarily by mid-sized companies and large enterprises, probably because it allows customers to completely own and customize an enterprise-ready NAS solution without paying for licensing fees.

Features

Both FreeNAS and QNAP NAS help individuals and businesses store and access large amounts of data, they have significant differences.

First of all, FreeNAS is, as its name implies, free. The software is open-source and distributed for no cost, meaning your software cost for a FreeNAS system will be zero. For a free solution, FreeNAS has plenty of enterprise-level features. It covers most data sharing protocols, making it compatible with a majority of client systems. The software also integrates with cloud storage providers like Amazon S3 and Google Cloud out-of-the-box, and you can further customize its capabilities with a library of third-party plugins. The web-based UI is easy to understand and has a clean, modern feel.

QNAP NAS is sold as ready-to-use hardware and software systems, making it easy to set up. Customers report that it’s relatively inexpensive for an all-in-one NAS product, and scaling up is easy to do. System health monitoring and alerting features help administrators keep track of their data, and QNAP’s security and redundancy features help keep data safe. When QNAP releases software updates, users report that the upgrade process is smooth and results in minimal downtime.

Limitations

It’s also important, however, to consider where each product might fall short. FreeNAS and QNAP NAS won’t be the right solutions for everyone.

FreeNAS’s primary drawback is that you’re responsible for building your system. You’ll have to acquire compatible hardware, assemble the storage system, and set up the software environment. The do-it-yourself approach can lead to other imperfections: all-in-one solutions are tested and tweaked for minimal noise, lowest possible power use, and optimal cooling. By contrast, a self-assembled system may suffer from annoying noise levels, high power consumption, and inefficient cooling, depending on how well the hardware fits together and your own level of expertise. Finally, you’ll be largely reliant on community support if you run into problems.

QNAP NAS can be slow to start back up after unexpected failures. Some users have complained that the hardware platform they purchased doesn’t support the form factors of storage devices they want to use, such as 2.5” HDD or M.2 SSD hardware. And although QNAP offers professional support, some users have had a sour experience when they submitted a ticket, with slow response times and ineffective answers. Finally, QNAP NAS may be inexpensive compared to other pre-built systems, but the software license still has a price tag, making it more expensive than a FreeNAS system.

Pricing

QNAP NAS offers a multitude of NAS systems available for purchase. A single system can range from hundreds to thousands of dollars depending on its hardware capabilities. For a list of vendors, refer to QNAP’s Where to Buy page.

FreeNAS is open-source and free to download.

User Ratings
FreeNASQNAP NAS
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
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Support Rating
8.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
FreeNASQNAP NAS
Likelihood to Recommend
FreeNAS suited really well in managing our legacy systems and it handled all our network flows really well, less maintenance is required on our part. FreeNAS also gave the option to switch to TrueNAS for free as now its support is limited. The major issue that we faced was with the installation as it is really complex and required lots of time. Rest all is good and FreeNAS still works well on our systems.
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We save a lot of money using QNAP for the backup of Virtual machines. We installed a QNAP in the datacenter of our Cloud Provider and the cost of the backup and storage that we use is, at least, 1/10 of the cost that we had in the past. We can choose what kind of drives we can install, so if we want affordable we can use 5400/7200 hard drives, if we need speed we can use SSD drives.
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Pros
  • The FreeNAS web interface is modern looking. It makes tasks like provisioning drives into raid volumes easy.
  • The ZFS raid option allows you to add in an SSD as a cache drive to increase performance.
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  • Ability to scale and increase storage as needed.
  • Safe RAID setups to protect on hard drive failures.
  • A lot of apps to address many aspects of business.
  • Ability to expand memory.
  • New 10GB connection available.
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Cons
  • Not good for beginners as it requires deep understanding of networking and storage.
  • Most of the good and required features are not available in free version.
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  • I've had difficulties upgrading firmwares
  • Reboot it's even very slow , like 15/20 minutes but that's not so critical
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Usability
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QNAP NAS's usability is excellent, making it accessible to both beginners and more experienced users. The setup process is straightforward, with clear instructions that guide you through everything. The user interface is intuitive, allowing you to navigate easily between settings, apps, and features. Even with its powerful functionality, such as remote access and advanced file management, it doesn’t feel overwhelming. The mobile apps make it convenient to access files on the go, and everything integrates smoothly. Whether you need basic storage or more advanced features, QNAP balances ease of use with powerful capabilities, making it a highly user-friendly NAS option.
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Support Rating
There were some things that can be found by other users on forums and Google and some things that were not.
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QNAP NAS is a really good product, but I think the best part is the support for the products. Whenever I have a question or imagine something that won't happen, I can ask the support side. When the support engineer understands what I want to do, he does his best.
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Alternatives Considered
Before swapping to FreeNAS, we'd been using plan old Linux servers running Samba and NFS with ZFS storage underneath. This worked really well for our requirements at the time but required a lot of administration when new versions came along, or new users had to be added or drives needed replacing, and so on. FreeNAS did away with 95% of that work and does a much better job too.
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QNAP NAS offers several advantages over TrueNAS and Synology. Compared to TrueNAS, QNAP provides a more user-friendly experience, with a simple setup process and intuitive interface, making it ideal for those who don’t want to deal with complex configurations. QNAP also has a robust app ecosystem, offering extensive multimedia, backup, and security features, which are easier to install and manage compared to TrueNAS. Against Synology, QNAP stands out for its greater hardware variety and expandability, with better options for PCIe expansion, memory upgrades, and 10GbE networking. Its hybrid storage approach also combines SSD and HDD caching, offering performance boosts Synology lacks.
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Return on Investment
  • Low-Cost Network Attached Storage
  • Provides additional network storage to support client & business operations
  • FreeNAS secures our data using custom encryption keys
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  • The NAS Server itself is expandable, so you can develop it instead of changing it whenever you need it. Such as Ram, Network Bandwidth, Disk Capacity.
  • We have not experienced any hardware malfunctions in these years, the hardware structure is very stable. Even at first, the environment in which we were running the device was not what it should be, but it still did not cause any problems.
  • We stopped doing investment cost analysis because it looks like it will work until we retire.
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