FreshBooks

FreshBooks

208 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FreshBooks	Score8.6 out of 10	Small Businesses (1-50 employees)	FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.	$21 per month

Pricing

FreshBooks

Lite: $21
per month
Plus: $38
per month
Premium: $65
per month
Select: Custom Pricing

Pricing Offerings
FreshBooks
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

No setup fee

10% discount for annual pricing.

Community Pulse
Key User Insights
	FreshBooks
Considered Both Products	FreshBooks Verified User Chose FreshBooks QuickBooks' interface is clunky, confusing, and slow. QuickBooks support is worse than if there were no support at all. FreshBooks' UI is clean, intuitive, and even when changes are rolled out, easy to quickly learn. Their support is second to none and never disappointed us. Incentivized Helpful? Daniel Jaworski Certified Public Accountant in Finance and Accounting at Deeagle Tax and Accounts Limited (Accounting, 1-10 employees) Chose FreshBooks FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection … Incentivized Helpful? Tammy Roberts owner in Finance and Accounting at Reliable Resources LLC (Accounting, 1-10 employees) Chose FreshBooks For its simplicity, if your business is just a basic process of billing repeat clients and recording expenses, anyone can use this software. Incentivized Helpful? Brad Schneider President and Owner in Corporate at The Growth Coach of Central Ohio (Professional Training & Coaching, 1-10 employees) Chose FreshBooks There is no fluff and feature overload with FreshBooks. I can get to what I need quickly and easily. I don't have to deal with unnecessary features and fields the system considers essential. The payment features are streamlined and have lots of flexibility when receiving … Incentivized Helpful? Christine Ball Owner at Galaxy Girl Coffee (Food & Beverages, 1-10 employees) Chose FreshBooks FreshBooks interface is better than QuickBooks. Xero's interface is more basic than both, but seems to work fine. Incentivized Helpful? Verified User Chose FreshBooks In my experience, quickbooks customer service was terrible, and program was very complicated to use. We switched to FreshBooks to simplify day to day use. Incentivized Helpful? Antonio Piraino Managing Partner in Corporate at WorldsView Solutions (Information Technology & Services, 1-10 employees) Chose FreshBooks FreshBooks people were friendly and helpful up-front. Because of the inability to receive payments correctly, I will be moving to Stripe. Incentivized Helpful? Armand Ruci Teacher at NYC Department of Education (Education Management, 10,001+ employees) Chose FreshBooks FreshBooks is a relative novice compared to the giant Quickbooks application that has been around for years and it is established as the go-to app for account management and invoicing. I would say that in a few years, FreshBooks can become a threat to QuickBooks but it will … Incentivized Helpful? Verified User Chose FreshBooks We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations. At the moment, full integration was not possible and we still share the information with a Mexican system to complete … Incentivized Helpful? Verified User Chose FreshBooks I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal. FreshBooks is easy to use and automatically generates the … Incentivized Helpful? Verified User Chose FreshBooks FreshBooks is easy to implement and the onboarding process is straightforward. It has great user interface to navigate and any user can easily start using it. It also offers customization of the modules/reports. Most importantly invoice tracking is a great module. It is offered … Incentivized Helpful? Peter Ellison Director Of Training And Development at MediCopy (Hospital & Health Care, 51-200 employees) Chose FreshBooks Freshbooks was willing to work with us on all needs and compliance issues specific to our processes. Incentivized Helpful? Mike Calabro Photographer: Commercial, Advertising and Editorial in Professional Services at Mike Calabro Photography (Photography, 1-10 employees) Chose FreshBooks N/A Incentivized Helpful? Lou Gallo Owner in Engineering at gol10dr LLC (Information Technology and Services, 1-10 employees) Chose FreshBooks I looked at QuickBooks but they only had desktop products and I was interested in a hosted solution. Freshbooks has always been ahead of their competition in this area of mobile, on the go use cases where a modern platform can be used to stay up to date and accessible from … Incentivized Helpful? Gary Shouldis Founder & CEO in Marketing at 3Bug Media (Marketing and Advertising, 1-10 employees) Chose FreshBooks We considered using Xero for our invoicing due to the more advanced accounting features but chose FreshBooks because it offered recurring payments. Xero did not offer this critical feature at the time of purchase. And since invoicing was our main priority, FreshBooks did a … Incentivized Helpful? Dana Darla President/Owner, Lead Accounting Professional in Finance and Accounting at DLD Ledger, LLC.- Accounting & Bookkeeping Solutions (Accounting, 1-10 employees) Chose FreshBooks It was not my choice to select FreshBooks, but my client finds it easier to do billing with FreshBooks over QuickBooks. Incentivized Helpful? evans mutinda security in networks engineer in Information Technology at Versatile Technologies (Architecture & Planning, 201-500 employees) Chose FreshBooks Freshbooks offers its finances in a secure and easy manner. they are also simple yet they can efficiently manage expenses, invoices, reports, and time tracking. Incentivized Helpful? Ryan Freeman President in Corporate at Strider Inc. (Marketing and Advertising, 1-10 employees) Chose FreshBooks FreshBooks is an invoicing software that wants to do accounting. Xero is an accounting software that wants to do billing. Both are pretty solid at their core functionality, and weak on the other. However, it's a shorter step for Xero to add interest and recurring CC billing, so … Incentivized Helpful? Verified User Chose FreshBooks Years ago we started using FreshBooks and then decided to look for a less expensive option. After trying multiple solutions, we went back to FreshBooks and haven't looked back since. That was over 10 years ago. No service can compete with their functionality, pricing, and … Incentivized Helpful? Yemsi Pino Planificador Territorial II in Research & Development at MPPP (Environmental Services, 501-1000 employees) Chose FreshBooks The software we selected is because the learning curve is very kind. Once we draw the way we manage our business, we understand we have to make some changes in order to adjust to the new software. This software allows us to reflect every aspect of the business, costs and … Incentivized Helpful? Amara Omoregie President in Marketing at amaraREPS (Marketing and Advertising, 1-10 employees) Chose FreshBooks I really liked Wave Apps for a bit. It had some limitations, but I really like how easy it was to use and intuitive. Great pricing too. So I would recommend that over Freshbooks at this point for someone who is just getting started. Quickbooks is great for accounting. Super … Incentivized Helpful? Asia Matos CEO & Founder in Marketing at DemandMaven (Marketing and Advertising, 1-10 employees) Chose FreshBooks Don't get me wrong — I like Xero for accounting purposes. But Xero's invoicing isn't great. There's too many features I depend on that FreshBooks has that Xero just does not. I need to be able to take deposits, send automatic reminders, and create an extremely user-friendly … Incentivized Helpful? Brandon Loyche Owner/Artist at Quite Right Records (Graphic Design, 1-10 employees) Chose FreshBooks FreshBooks is hands down the best software for collecting invoices, payments, tracking time and managing expenses we have ever used. I am an avid user and fan and have been and will continue to be. They are keen on the updates, on listening to customers feedback and making … Incentivized Helpful? Verified User Chose FreshBooks You have to know why you want to establish an online solution. Understanding what you want to accomplish will probably lead you to FreshBooks as it has the cleanest, simplest design going and it accomplished its tasks without being a burden. Incentivized Helpful? Kristina Kadykeeva A Member of PR Department, Social Media Platform Responsible in Social Media at Board of European Students of Technology (Events Services, 1001-5000 employees) Chose FreshBooks I love that I can truly give an estimate on the spot and afterward transform it into a receipt. I can begin working with my customer instantly. It is similarly wonderful that I can do it anywhere and it incorporates with Stripe, which collects numerous monetary forms so we can … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

FreshBooks

Comparison of Customization features of FreshBooks
Feature	FreshBooks 9.1 35 Ratings
API for custom integration	9.330 Ratings
Plug-ins	9.026 Ratings

Comparison of Security features of FreshBooks
Feature	FreshBooks 10.0 41 Ratings
Single sign-on capability	10.01 Ratings
Role-based user permissions	10.041 Ratings

Comparison of Reporting & Analytics features of FreshBooks
Feature	FreshBooks 7.5 57 Ratings
Dashboards	9.057 Ratings
Standard reports	8.855 Ratings
Custom reports	4.82 Ratings

Comparison of General Ledger and Configurable Accounting features of FreshBooks
Feature	FreshBooks 7.5 56 Ratings
Accounts payable	8.041 Ratings
Accounts receivable	9.455 Ratings
Cash management	7.03 Ratings
Bank reconciliation	7.02 Ratings
Expense management	6.651 Ratings
Time tracking	7.642 Ratings
Multi-currency support	7.01 Ratings
Regulations compliance	6.021 Ratings
Self-service portal	9.13 Ratings

Comparison of Order Management features of FreshBooks
Feature	FreshBooks 9.5 49 Ratings
Pricing	8.839 Ratings
Order entry	9.337 Ratings
Credit card processing	9.841 Ratings
Cost of goods sold	10.01 Ratings

User Ratings
	FreshBooks
Likelihood to Recommend	9.4 (75 ratings)
Likelihood to Renew	7.6 (18 ratings)
Usability	9.6 (20 ratings)
Availability	10.0 (2 ratings)
Performance	8.0 (1 ratings)
Support Rating	6.0 (11 ratings)
Implementation Rating	10.0 (1 ratings)
CPA Rating	7.0 (1 ratings)