Chose Freshdesk
Zendesk is the best email ticketing system we've used, but it's licensing is quite expensive (we're a non-profit); price is the only reason we abandoned them. PureCloud designs chat and email using the same interface as their phone software; you can't go through emails and …
Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info