Freshdesk vs. Tragging Fixed Assets Tracking
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshdesk | Score8.7 out of 10 | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 2 agents |
 Tragging Fixed Assets Tracking | Score7 out of 10 | N/A | Tragging Fixed Assets Tracking is RFID software that allows asset managers to efficiently perform regular physical inventories. Using a Windows CE/Mobile handheld computer with integrated RFID reader, personnel can quickly read all of the asset tags in an area. With the enhanced capability of Fixed Assets RFID software, personnel can reconcile asset counts right on a handheld computer, as it relies on the visual interaction with the user and it uses a color indicator based approach and… | N/A |
| Freshdesk | Tragging Fixed Assets Tracking | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | $4,000 per installation | ||||||||||||||
| Additional Details | — | Pricing is divided into 2 parts: -Software: Back-end desktop license 5000$ / each additional license 800$ -Hardware: Starting Fees: 4000$ (RFID Handheld Reader & 1000 RFID Tag) | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Freshdesk | Tragging Fixed Assets Tracking | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| ||||||||||||||||||||||
| Self Help Community |
| ||||||||||||||||||||||
| Multi-Channel Help |
| ||||||||||||||||||||||
| Freshdesk | Tragging Fixed Assets Tracking | |
|---|---|---|
| Likelihood to Recommend | 8.6 | - |
| Likelihood to Renew | 8.0 | - |
| Usability | 8.0 | - |
| Availability | 4.6 | - |
| Performance | 5.5 | - |
| Support Rating | 7.6 | - |
| In-Person Training | 8.2 | - |
| Online Training | 8.1 | - |
| Implementation Rating | 8.6 | - |
| Configurability | 5.4 | - |
| Contract Terms and Pricing Model | 6.4 | - |
| Ease of integration | 7.7 | - |
| Product Scalability | 5.5 | - |
| Professional Services | 6.4 | - |
| Vendor post-sale | 6.8 | - |
| Vendor pre-sale | 6.9 | - |