FreshMail vs. Litmus from Validity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshMail
Score 7.1 out of 10
N/A
FreshMail is a browser based email marketing solution used to create and send newsletter campaigns. This solution leads users from campaign planning and creation to final reports.N/A
Litmus from Validity
Score 8.6 out of 10
N/A
Litmus, from Validity, is an email marketing solution used to create error-free emails in less time. It is also used to build email campaigns, personalize and test them thoroughly, monitor deliverability, and analyze email performance.N/A
Pricing
FreshMailLitmus from Validity
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreshMailLitmus from Validity
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsFreshMail is absolutely free if you send less than 2000 emails to up to 500 subscribers per month.Litmus offers different plan types to fit various needs, offering monthly and annual plans, as well as fully customizable Enterprise plans.
More Pricing Information
Community Pulse
FreshMailLitmus from Validity
Features
FreshMailLitmus from Validity
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
FreshMail
8.4
Ratings
6% above category average
Litmus from Validity
5.3
Ratings
40% below category average
WYSIWYG email editor8.50 Ratings7.10 Ratings
Dynamic content8.50 Ratings7.90 Ratings
Ability to test dynamic content9.00 Ratings7.80 Ratings
Landing pages9.00 Ratings2.60 Ratings
A/B testing8.00 Ratings1.80 Ratings
Mobile optimization7.00 Ratings9.20 Ratings
Email deliverability reporting10.00 Ratings8.80 Ratings
List management7.00 Ratings1.80 Ratings
Triggered drip sequences8.50 Ratings1.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshMail
8.2
Ratings
7% above category average
Litmus from Validity
7.3
Ratings
5% below category average
Dashboards8.00 Ratings5.60 Ratings
Standard reports8.00 Ratings8.80 Ratings
Custom reports8.50 Ratings7.70 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
FreshMail
8.4
Ratings
5% above category average
Litmus from Validity
9.1
Ratings
13% above category average
URL Validation8.50 Ratings8.90 Ratings
Link Tracking9.50 Ratings8.70 Ratings
Image Validation8.00 Ratings00 Ratings
Inbox Display8.00 Ratings00 Ratings
Email Accessibility Tools9.00 Ratings00 Ratings
Spelling and Grammar Check8.00 Ratings00 Ratings
Spam Testing8.00 Ratings9.10 Ratings
Email Previews8.00 Ratings9.50 Ratings
User Ratings
FreshMailLitmus from Validity
Likelihood to Recommend
8.5
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(0 ratings)
Usability
-
(0 ratings)
9.5
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
7.4
(0 ratings)
In-Person Training
-
(0 ratings)
9.0
(0 ratings)
Online Training
-
(0 ratings)
8.2
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
Configurability
-
(0 ratings)
7.3
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.5
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(0 ratings)
User Testimonials
FreshMailLitmus from Validity
Likelihood to Recommend
Reaching out to a cold list and sending some well curated content to market to them and auto responding to their questions is where Freshmail performs really well, it does have a lot of options which other competitors do not. It has to get better at showing analytical data to make relevant decisions on campaigns and be able to act on it.
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I’ve been really impressed with Litmus, especially the personalization features. Being able to easily plug in tools like sentiment trackers right into our emails has helped us gather valuable third-party data without a lot of extra work. I also really appreciate the ongoing learning resources—they offer tons of free webinars and articles that are actually useful. I recently read one on email deliverability that broke down specific data and gave me clear, actionable steps to improve how our emails are hitting inboxes. It’s more than just a testing tool—it’s become a go-to resource in our email marketing toolkit.
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Pros
  • Easy to design emails
  • Good analytics
  • Almost no bouncing emails
  • Great user experience
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  • The AQ and Approval Process is very seamless. We have a brand team of 20 people, and there are mostly five emails being deployed every day across 3 Hotels and 30 restaurants.
  • The Preview of the email template on all devices, ranging from mobile phones to laptops and iPads, which we can also check based on ISPs like Gmail, Outlook, and AOL, is a very good feature that we use for each email.
  • The Analytics tools we use for each email to create a tracking link to insert into our email for a send is a great feature. It helps us to see the email performance based on ISP clients.
  • For every edits, we receive an email on our inbox, which is very helpful.
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Cons
  • Better integration with Google Analytics
  • Having some advanced automation tools to enable more outreach
  • More comprehensive analytical data to make decisions on what's working
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  • When creating a tracking code, I would like to see a button that says "Create New" without having to return to the main page.
  • When creating a tracking code, I would like to have no expiration option.
  • There is a little bit more personalization for the personalization content (being able to access the code HTML and not only the snippet).
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Likelihood to Renew
No answers on this topic
I love using Litmus and find that it has been a huge component of the success of our email campaigns. I can't say enough great things about the platform, and I have seen firsthand how it has saved me time building and sending fully optimized email campaigns. I would absolutely renew again.
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Usability
No answers on this topic
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
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Reliability and Availability
No answers on this topic
We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
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Performance
No answers on this topic
As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
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Support Rating
No answers on this topic
I am always so so impressed with the litmus support team. They are not only prompt but attentive and offer very personalised responses and support
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In-Person Training
No answers on this topic
I had internal training for how to use, not lead by litmus. Unsure if there was any external training which took place before my time
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Online Training
No answers on this topic
It has all the required information.
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Implementation Rating
No answers on this topic
I didn’t really personally participate much in the implementation of Litmus, but from what I observed during the process, it was a smooth process with minimal disruptions. The team was able to get up and running quickly, and the platform’s user-friendly interface made onboarding fairly easy for everyone involved from the start.
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Alternatives Considered
FreshMail stands out for its ease of email design. Being a specialised email tool, it is more versatile when it comes to obtaining data from users, it is more intuitive, as the amount of time that needs to be invested in learning how to design emails, landing pages, a/b testing and others, is much less than the competition
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I selected Litmus because it provides an all-in-one powerful tool to update content, collaborate with teams, and analyse data seamlessly. This saves a big amount of time for the whole team. The insights are more granular allowing us to focus deeper into improvements. The preview tools is one of the most important features we heavily rely on, as we can see how emails are previewed across multiple devices. Speed is also a major factor. Being an organisation sending out many emails, we are happy with the speed and efficiency of accessing and organising emails.
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Scalability
No answers on this topic
With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
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Return on Investment
  • Our open rates and CTR’s are way up after moving to FreshMail. It’s all about avoiding having your messages sent to spam folders and no service has worked better for us.
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  • Litmus saves our team so much time by making the QA and email review process so much easier, streamlined, and efficient.
  • We often send out campaigns out to thousands of members, and Litmus gives us the assurance and peace of mind that everything is working as it should before it gets sent out.
  • Decreases the number of email review cycles we go through.
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ScreenShots

FreshMail Screenshots

Screenshot of nullScreenshot of nullScreenshot of null

Litmus from Validity Screenshots

Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.