Freshservice for MSPs vs. NinjaOne
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshservice for MSPs | N/A | N/A | Freshservice for MSPs is a dedicated IT service desk that’s built for client-specific workflows with automation at its core, unifying client management and service delivery. MSPs can manage all clients in one interface. | N/A |
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
| Freshservice for MSPs | NinjaOne | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Freshservice for MSPs | NinjaOne | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Monitoring Tasks |
| |||||||||||||
| Management Tasks |
| |||||||||||||
| Freshservice for MSPs | NinjaOne | |
|---|---|---|
| Likelihood to Recommend | - | 9.4 |
| Likelihood to Renew | - | 9.9 |
| Usability | - | 8.0 |
| Support Rating | - | 9.1 |