Frrole Scout vs. Salesforce Marketing Cloud Social Studio (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Frrole Scout | Score8.7 out of 10 | Enterprise companies (1,001+ employees) | Frrole Scout is a full-fledged web-based social analytics dashboard that displays in-depth analysis of topics, audiences, influencers and consumers. Using a web-based interface, it is a comprehensive consumer intelligence platform that allows tracking, monitoring, and analysis of an organization’s customers. According to the vendor the four pillars of Scout include: Segment Intelligence: Analysis of a segment or compare segments which include followers, CRM and conversation… | N/A |
Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Frrole Scout | Salesforce Marketing Cloud Social Studio (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.0 |
| Likelihood to Renew | - | 8.8 |
| Usability | - | 9.0 |
| Availability | - | 9.6 |
| Performance | - | 8.4 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.6 |
| Implementation Rating | - | 9.8 |