Fusebill vs. Vindicia Retain

Fusebill is great for a simple business that doesn't have a lot of moving pieces to their subscriptions. One of our two companies that uses Fusebill it is perfect for it because it is small and straightforward. The second you get into complicated scenarios for billing, subscriptions or detailed accounting reports, [and] Fusebill no longer serves those needs.

Incentivized

This presents the customers with a customized invoice, it does manage a lot of attributes. The prices and dates with the entitlements and so forth. This also includes a great feature it will configure the invoice by fields with, clients, products, and a billing plan. I do enjoy that you can send the invoices and notifications automatically with the schedule that I have chosen. It is a great product, it ensures that the outstanding balances are accounted for and billed appropriately I do not really have any negative feedback on this product.

• It helps with revenue renewal recovery
• It conducts recovery across multiple currencies

Incentivized

• Some of the functions are hard to use at first, not sure how to use them. You do get a hang of it after a while.

It works great for the simple scenarios and gives you configurability options to make it fit your business, but doesn't handle the complicated scenarios.

Incentivized

This is pretty non-existent. After we came on we had a dedicated person for a few months and then never heard from them again. Support requests seem to be forgotten about and we rarely got answers to the questions we were needing.

Incentivized

We selected Vindicia since they were one of the only providers who could run a proof of concept test. The other providers were asking for exorbitant sums of money and good faith to show the results would increase.

Incentivized

• This product does have some kinks, yet I believe they are working on fixing them, I have had the software slow down and sometimes freeze.