TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GateAI

    N/AN/AKnowledge Workers struggle to leverage GenAI for knowledge generation across vast systems and documents. GateAI transforms data into actionable insights, creating focused scopes that empower smarter, faster decision-making for knowledge workers. The platform is specifically designed for knowledge workers, to enable them to make faster decisions with trusted AI insights. Through the platform's Human-in-the-loop framework, GateAI enables knowledge workers to efficiently manage, integrate, and…

    $5

    per month per user

    Zoho Desk

    Score7.8 out of 10
    N/AZoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com.

    $9

    per month per user

    Pricing
    GateAIZoho Desk
    Editions & Modules
    Enterprise Protect
    $5
    per month per user
    Enterprise Imagine
    $10
    per month per user
    Free
    $0
    Express
    $9
    per month per user
    Standard
    $20
    per month per user
    Professional
    $35
    per month per user
    Enterprise
    $50
    per month per user
    Offerings
    Pricing Offerings
    GateAIZoho Desk
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsA discount is offered for yearly billing.
    More Pricing Information
    Features
    GateAIZoho Desk
    Incident and problem management
    Comparison of Incident and problem management features of GateAI and Zoho Desk
    Feature
    GateAI
    -
    Ratings
    Zoho Desk
    8.6
    4 Ratings
    Organize and prioritize service tickets00 Ratings8.94 Ratings
    Expert directory00 Ratings7.93 Ratings
    Subscription-based notifications00 Ratings7.93 Ratings
    ITSM collaboration and documentation00 Ratings10.01 Ratings
    Ticket creation and submission00 Ratings8.54 Ratings
    Ticket response00 Ratings8.54 Ratings
    Self Help Community
    Comparison of Self Help Community features of GateAI and Zoho Desk
    Feature
    GateAI
    -
    Ratings
    Zoho Desk
    8.9
    4 Ratings
    External knowledge base00 Ratings8.94 Ratings
    Internal knowledge base00 Ratings8.94 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of GateAI and Zoho Desk
    Feature
    GateAI
    -
    Ratings
    Zoho Desk
    7.4
    4 Ratings
    Customer portal00 Ratings8.04 Ratings
    Social integration00 Ratings6.02 Ratings
    Email support00 Ratings6.64 Ratings
    Help Desk CRM integration00 Ratings8.93 Ratings
    User Ratings
    GateAIZoho Desk
    Likelihood to Recommend
    -
    (0 ratings)
    7.8
    (23 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (12 ratings)