Gatekeeper vs. Litera Kira

One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information

Incentivized

Kira is a great due diligence tool and can be well utilised on both large and small transactions. It also has good application if you are looking to compare multiple documents against a model form document or market standard templates. Kira is less useful if you are looking to review emails (e.g. as part of a disclosure exercise); or if your review involves non-Latin based script languages.

• Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
• They're innovative, improving on their product, when it is already a fantastic resource tool.
• They have the ability to customize features to fit your needs, that was one feature important to us.

Incentivized

• Good for quickly getting to the relevant part of the document in the English language, the smartfields are accurate.
• Handles large scale review well with an excellent UI and helpful project management features.
• Cloud-based platform handles multiple simultaneous reviewers efficiently and easily.
• Ability to self-train smart fields is a definite advantage.

Incentivized

• This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.

Incentivized

• Finding that many contracts aren't that 'standard' and if not standard, it is impossible to find enough examples to train with
• Many contracts have handwritten data, especially the key terms that it cannot read.
• Sometimes the contracts have attachments with important terms, we find that harder to train.

Incentivized

If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.

Incentivized

Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.

Incentivized

There was an email sent out with technical questions that was not attended to. However, Kira support has been good in general in that emails are well attended to overall, the Kira support portal is great and regular meetings are held.

Incentivized

We initially chose Kira because of the Quick Study feature and because we trust Noah. We've since evaluated Diligen--its features have grown substantially over the past year. We've also tried ContraxSuite, LawGeex, Evisort, Luminance, eBrevia, Heretik, Blackboiler, and many others. It all comes down to the cost + feature set. We will always go with the lowest cost provider with the widest needed feature set (assuming there are no accuracy or performance issues during the pilot).

Incentivized

• Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
• Contracts are not flying all over the place with no structure.

Incentivized

• When trained to read bespoke types of documents, the accuracy can be very good and the consequential time savings very high. In this scenario we have reduced the average time of review of one type of client documents from over an hour to 15 minutes.

Incentivized