Gavagai vs. IBM Watson Studio on Cloud Pak for Data

Gavagai is well suited for a B2C business that receives a lot of customer feedback in a form of open-ended text. It makes life easier for the customer experience team to efficiently identify the strengths and areas of improvement for the business. It saves a lot of time and also the hassle of analysing text data manually. It is not just a word cloud tool that shows you the words with the most number of mentions. Gavagai directs you towards actionability.

Incentivized

It has a lot of features that are good for teams working on large-scale projects and continuously developing and reiterating their data project models. Really helpful when dealing with large data. It is a kind of one-stop solution for all data science tasks like visualization, cleaning, analyzing data, and developing models but small teams might find a lot of features unuseful.

Incentivized

• Simplifies text data.
• Lets you customise your dashboard.
• Sentiment analysis
• Supports 47+ languages

Incentivized

• Integration of IBM Watson APIs such as speech to text, image recognition, personality insights, etc.
• SPSS modeler and neural network model provide no-code environments for data scientists to build pipelines quickly.
• Enforced best-practices set up POCs for deployment in production with a minimum of re-work.
• Estimator validation lets data scientists test and prove different models.

Incentivized

• Auto generated filters based on the data uploaded.
• Adding more Indian regional languages.
• Competitive pricing

Incentivized

• The cost is steep and so only companies with resources can afford it
• It will be nice to have Chinese versions so that Chinese engineers can also use it easily
• It takes a while to learn how to input different kinds of skin defects for detection

Incentivized

because we find out that DSX results have improved our approach to the whole subject (data, models, procedures)

Incentivized

The UI flawlessly merges this offering by providing a neat, minimal, responsive interface

Incentivized

From time to time there are services unavailable, but we have been always informed before and they got back to work sooner than expected

Incentivized

Never had slow response even on our very busy network

Incentivized

I received answers mostly at once and got answered even further my question: they gave me interesting points of view and suggestion for deepening in the learning path

Incentivized

The trainers on the job are very smart with solutions and very able in teaching

Incentivized

The Platform is very handy and suggests further steps according my previous interests

Incentivized

It surprised us with unpredictable case of use and brand new points of view

Incentivized

I didn't evaluate many options while choosing Gavagai, I had explored a few local vendors whose capabilities were either incomplete or were not up to the mark. Their customer support was also quite poor. Also, the tool was debugged enough which led to frequent crashing. Alchmer although is not a direct competitor to Gavagai, since it's more of a customer feedback tool with additional capabilities of text analytics. I found Alchemer to be extremely expensive. Zonka on the other hand was quite welcoming to feedback from me and promised to develop additional capabilities for my specific requirements although the plan didn't go through due to internal reasons.

Incentivized

The main reason I personally changed over from Azure ML Studio is because it lacked any support for significant custom modelling with packages and services such as TensorFlow, scikit-learn, Microsoft Cognitive Toolkit and Spark ML. IBM Watson Studio provides these services and does so in a well integrated and easy to use fashion making it a preferable service over the other services that I have personally used.

Incentivized

It helped us in getting from 0 to DSX without getting lost

Incentivized

• Helps save man hours.
• Reduces the effort required to analyse big data.
• Helps to act upon areas of improvement faster.
• Indicates the strengths or things that are particularly liked by your customers.

Incentivized

• Could instantly show data driven insights to drive 20% incremental revenue over existing results
• Still don't have a real use case for unstructured data like twitter feed
• Some of the insights around user actions have driven new projects to automate mundane tasks

Incentivized