GCPay vs. Oracle Aconex

Their customer service is top notch and as a whole I don't like customer service departments, but they listen to you and help you with your problem, this includes telephone service and email. Their email and telephone number is listed on every page of their website, unlike other companies that try and hide this information. They will train your company to use the system and your users, and the system can be used on any internet capable device such as computer, tablet, or phone. Subcontractors can fill out the invoice by percentage complete and/or actual dollar amounts, and they can easily upload photos or other documentation needed to complete the invoice. If you need to have document(s) notarized you can use your own service or GCPay has a service that will notarize the document(s) for you for a fee. Finally, you control the level of reviewers you want for your company and situation. We have some items that have 2 reviewers and others that only have 1 reviewer. Overall, we are very happy with this system and number of hours we save every week verses having to manually enter all of our subcontractor invoices

Incentivized

When it comes to budgeting and also tracking of budgeting, and project scheduling, I effectively recommend Oracle Aconex on that. Safety management and the compliance management processes are quite effective using this platform as well as the easy project activities reporting.

Incentivized

• Customer Service to us and our subcontractors is top rated!
• Ease of entering the SOV and invoices by the subcontractor
• Constantly listening to possible improvements and implementing lots of these suggestions.
• Can implement multiple levels of reviews of invoices and/or waivers

Incentivized

• File Sharing - unlimited storage, version control and access control on a neutral host - Aconex is significantly superior to ftp, SharePoint or a contractor hosted platform in that once onboarded, each user organization has equal privileges and can in turn onboard any number of members within the respective organizations.
• Process and Workflow Management - while imperfect, Aconex offers the opportunity to customize process control and enforcement. Our team used these processes for RFI preparation and response, submittal tracking and other custom requirements.
• Neutrality - while mentioned, the neutral host places all project participants on a equal basis. Typically, non-neutral platforms favor in-house participants to the detriment of the project. Until shared, files are 100% private to the respective organizations.
• Mobile interface - good (not perfect) access to unlimited project file information from a mobile device.
• Audit trail - no more "I didn't get that document". File sharing and file opening is tracked by user. Transmittals are a matter of record and there's no 'delete' function.

Incentivized

• When waivers have been completed by the subcontractor, but have not been reviewed by the GC yet, I wish the OW tag would stay up until the waiver was either reviewed and approved or rejected. (OW stands for outstanding waiver)
• That the GC had the option to update the amount paid to the supplier. Right now if the unconditional lien waiver is received and is a different amount the only way to update this is sending GCPay an email. We don't do this and would love this as an option, so the tier vendor spreadsheet was accurate.

Incentivized

• Oracle Aconex has no compliance management
• More so, equipment management and asset valuation is missing.
• The accounting integration lacks on Oracle Aconex.

Incentivized

We liked what they had to offer and didn't look at other programs.

Incentivized

Oracle Aconex has numerous tracking capabilities, from the licensing, the insurance part, among the budgetary or costs. More so, Oracle Aconex has the offline access, a form of back up, to ensure that all operations are meet on time. The program increases or improves the skills and the knowledge base of the employees.

Incentivized

• The number of hours we save by not having to manually enter paper/email copies of invoices from subcontractors
• The number of errors saved by not completing invoices manually.
• The easy of reviewing the tier vendor report to see how balanced a subcontractor is with paying their suppliers/sub-subcontractors

Incentivized

• Being able to communicate with a client for document submission.
• Client communication for mail that is traceable.
• Double handling of documents, as we have another internal document control program.

Incentivized