TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genbook

    Score10 out of 10
    Small Businesses (1-50 employees)
    Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

    $25

    Per 1 user, Per month

    vCita

    Score8.5 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    GenbookvCita
    Editions & Modules
    Solo (annual)
    $25
    Per 1 user, Per month
    Team (annual)
    $49
    Per 2-5 users, Per month
    Company (annual)
    $83
    Per 6-12 users, Per month
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    GenbookvCita
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.
    More Pricing Information
    Community Pulse
    GenbookvCita
    Considered Both Products
    Genbook
    No answer on this topic
    WiseStamp
    Chose vCita
    I think only Acuity Scheduling rivals vCita. One weak point for vCita is that the others have a better link for reviews on social media and beyond than vCita.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GenbookvCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Genbook and vCita
    Feature
    Genbook
    -
    Ratings
    vCita
    8.8
    5 Ratings
    Customer data management / contact management00 Ratings9.55 Ratings
    Workflow management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Genbook and vCita
    Feature
    Genbook
    -
    Ratings
    vCita
    7.0
    3 Ratings
    Email marketing00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Genbook and vCita
    Feature
    Genbook
    -
    Ratings
    vCita
    8.0
    5 Ratings
    Billing and invoicing management00 Ratings9.05 Ratings
    Reporting00 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of Genbook and vCita
    Feature
    Genbook
    -
    Ratings
    vCita
    6.8
    7 Ratings
    Custom fields00 Ratings6.67 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Genbook and vCita
    Feature
    Genbook
    -
    Ratings
    vCita
    8.6
    7 Ratings
    Mobile access00 Ratings8.67 Ratings
    Security
    Comparison of Security features of Genbook and vCita
    Feature
    Genbook
    -
    Ratings
    vCita
    9.7
    6 Ratings
    Role-based user permissions00 Ratings9.76 Ratings
    User Ratings
    GenbookvCita
    Likelihood to Recommend
    10.0
    (8 ratings)
    9.7
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    9.5
    (4 ratings)
    Support Rating
    9.4
    (5 ratings)
    8.5
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)