Genesys DX (discontinued) vs. Ruby Virtual Receptionist Services
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Genesys DX (discontinued) | Score10 out of 10 | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
 Ruby | Score10 out of 10 | N/A | Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services. Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions. | $129 per month |
| Genesys DX (discontinued) | Ruby | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Bundled Chat Ruby 10 Your Call Ruby Plan + Up to 10 Chats for $99 Bundled Chat Ruby 30 Your Call Ruby Plan + Up to 30 Chats for $249 Bundled Chat Ruby 50 Your Call Ruby Plan + Up to 50 Chats for $399 | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Genesys DX (discontinued) | Ruby | |
|---|---|---|
| Likelihood to Recommend | 8.3 | 5.0 |
| Usability | 8.2 | - |
| Support Rating | 8.3 | - |