TrustRadius: an HG Insights company

Genesys DX (discontinued) vs. tawk.to

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genesys DX (discontinued)

    Score10 out of 10
    N/AGenesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.N/A

    tawk.to

    Score8.2 out of 10
    N/ATawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
    Pricing
    Genesys DX (discontinued)tawk.to
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Genesys DX (discontinued)tawk.to
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Genesys DX (discontinued)tawk.to
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Genesys DX (discontinued) and tawk.to
    Feature
    Genesys DX (discontinued)
    -
    Ratings
    tawk.to
    10.0
    1 Ratings
    Chat history and transcripts00 Ratings10.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings10.01 Ratings
    User Ratings
    Genesys DX (discontinued)tawk.to
    Likelihood to Recommend
    8.3
    (53 ratings)
    8.0
    (6 ratings)
    Usability
    8.2
    (20 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.3
    (21 ratings)
    -
    (0 ratings)