Genesys PureConnect (discontinued) vs. iMind
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Genesys PureConnect (discontinued) | Score6.8 out of 10 | N/A | Genesys PureConnect was an omnichannel contact center platform that offered cloud-based or on-premise deployments. It featured a SIP-based architecture with VoIP capabilities, allowing companies to connect legacy voice systems and use existing phones. A legacy product, new users are encouraged to investigate Genesys Cloud. | N/A |
 iMind | Score10 out of 10 | N/A | Mind allows its users to set up video conferences with up to 200 speakers (video+audio) or up to 1000 speakers (audio). Mind’s option of customization video quality is tailored for launching conferences during periods of network overload. Meanwhile, Mind also implements a variety of instruments for workspace organization. For instance, Mind released an opportunity for sharing the boards that allows all participants to edit them together during meetings and brainstorms. Mind has its own file… | $9.99 per month per user |
| Genesys PureConnect (discontinued) | iMind | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Genesys PureConnect (discontinued) | iMind | |||||||||||||||||||||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Genesys PureConnect (discontinued) | iMind | |
|---|---|---|
| Likelihood to Recommend | 5.3 | 10.0 |
| Likelihood to Renew | 8.6 | - |
| Usability | 7.3 | - |
| Availability | 9.1 | - |
| Performance | 8.8 | - |
| Support Rating | 4.0 | - |
| In-Person Training | 8.2 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 6.1 | - |
| Configurability | 9.0 | - |
| Ease of integration | 8.1 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 8.8 | - |
| Vendor pre-sale | 8.8 | - |