Genesys PureConnect (discontinued) vs. Leanbe
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Genesys PureConnect (discontinued) | Score6.8 out of 10 | N/A | Genesys PureConnect was an omnichannel contact center platform that offered cloud-based or on-premise deployments. It featured a SIP-based architecture with VoIP capabilities, allowing companies to connect legacy voice systems and use existing phones. A legacy product, new users are encouraged to investigate Genesys Cloud. | N/A |
 Leanbe | Score8 out of 10 | N/A | Leanbe is a feedback collection and data-driven product roadmap creation platform Leanbe is presented as a smart tool covering all the 3 steps in the product development cycle: feedback collection, roadmap generation and user notification. Thus the full loop of data collection, analysis and planning the future actions is based on a data-driven and user-oriented approach. Leanbe is a platform that helps collect feedback & feature requests, generate a roadmap & notify users about… | N/A |
| Genesys PureConnect (discontinued) | Leanbe | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Free: free forever Access to: 1 project 1 team member Widget Standalone page/portal Follow updates Startup: $29/mo or $23/mo (annually) Access to Free + 1 project 5 team members Custom categories Social sharing Business: $79/mo or $63/mo (annually) Access to Startup +1 project 10 team members Custom domain Custom redirection Notification scheduling Feedback analytics CRM Remove branding Agency: $149/mo or $114/mo (annually) Access to Business + 5 projects Unlimited team members Custom branding | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Genesys PureConnect (discontinued) | Leanbe | |||||||||||||||||||||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Genesys PureConnect (discontinued) | Leanbe | |
|---|---|---|
| Likelihood to Recommend | 5.3 | - |
| Likelihood to Renew | 8.6 | - |
| Usability | 7.3 | - |
| Availability | 9.1 | - |
| Performance | 8.8 | - |
| Support Rating | 4.0 | - |
| In-Person Training | 8.2 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 6.1 | - |
| Configurability | 9.0 | - |
| Ease of integration | 8.1 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 8.8 | - |
| Vendor pre-sale | 8.8 | - |