Genesys PureConnect (discontinued) vs. Osmos
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Genesys PureConnect (discontinued) | Score6.8 out of 10 | N/A | Genesys PureConnect was an omnichannel contact center platform that offered cloud-based or on-premise deployments. It featured a SIP-based architecture with VoIP capabilities, allowing companies to connect legacy voice systems and use existing phones. A legacy product, new users are encouraged to investigate Genesys Cloud. | N/A |
 Osmos | N/A | N/A | Osmos is a matchmaking platform designed for meaningful connections and deep 1:1 communication. Osmos attracts over 3,000 C-level execs and boasts 20,000+ cross-industry connections, addressing professional loneliness and inefficiencies in traditional networking. Co-founded by Natalia Cebotari and Mike Fridman, the platform targets senior executives, entrepreneurs, coaches, developers, growth hackers, and engineers from the US and Europe in FinTech, VC, SaaS, EdTech, MarTech, and… | N/A |
| Genesys PureConnect (discontinued) | Osmos | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Genesys PureConnect (discontinued) | Osmos | |||||||||||||||||||||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Genesys PureConnect (discontinued) | Osmos | |
|---|---|---|
| Likelihood to Recommend | 5.3 | - |
| Likelihood to Renew | 8.6 | - |
| Usability | 7.3 | - |
| Availability | 9.1 | - |
| Performance | 8.8 | - |
| Support Rating | 4.0 | - |
| In-Person Training | 8.2 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 6.1 | - |
| Configurability | 9.0 | - |
| Ease of integration | 8.1 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 8.8 | - |
| Vendor pre-sale | 8.8 | - |