Genesys PureConnect (discontinued) vs. Rising Team
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Genesys PureConnect (discontinued) | Score6.8 out of 10 | N/A | Genesys PureConnect was an omnichannel contact center platform that offered cloud-based or on-premise deployments. It featured a SIP-based architecture with VoIP capabilities, allowing companies to connect legacy voice systems and use existing phones. A legacy product, new users are encouraged to investigate Genesys Cloud. | N/A |
 Rising Team | N/A | Mid-Size Companies (51-1,000 employees) | Rising Team is a team development solution that helps managers to run deeply connecting, fun, and interactive team-building sessions, remotely or in person, without needing an outside facilitator. And It helps leaders and their teams to grow together by enabling managers to host meaningful team connection and development experiences focused on key leadership themes. As a learning management system designed to displace outside facilitators that are expensive and hard to scale, Rising… | $9 per month per user |
| Genesys PureConnect (discontinued) | Rising Team | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Genesys PureConnect (discontinued) | Rising Team | |||||||||||||||||||||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Genesys PureConnect (discontinued) | Rising Team | |
|---|---|---|
| Likelihood to Recommend | 5.3 | - |
| Likelihood to Renew | 8.6 | - |
| Usability | 7.3 | - |
| Availability | 9.1 | - |
| Performance | 8.8 | - |
| Support Rating | 4.0 | - |
| In-Person Training | 8.2 | - |
| Online Training | 8.3 | - |
| Implementation Rating | 6.1 | - |
| Configurability | 9.0 | - |
| Ease of integration | 8.1 | - |
| Product Scalability | 8.2 | - |
| Vendor post-sale | 8.8 | - |
| Vendor pre-sale | 8.8 | - |