GetResponse vs. Mautic (open source)

GetResponse

Mautic (open source)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
GetResponse	Score 9.3 out of 10	N/A	GetResponse is an online marketing platform optimized for use by small businesses. It provides tools which support email marketing, autofunnel, landing pages, marketing automation, webinars, autoresponders, and enterprise marketing needs.	$0 per month Up to 500 contacts
Mautic	Score 9.0 out of 10	N/A	Mautic Community Edition is an open source cross-channel campaign management software solution designed to enable users to build email, nurture campaigns, personalize messages, execute A/B tests, and measure results. The open source edition is community supported. Support is available for Acquia Campaign Studio, which is based on Mautic technology acquired by Acquia in May 2019. Acquia Campaign Studio is available on the	$0

Pricing

GetResponse

Mautic (open source)

Editions & Modules

FREE: $0
per month Up to 500 contacts
Email Marketing: $19
per month Up to 1,000 contacts
Marketing Automation: $59
per month Up to 1,000 contacts
Ecommerce Marketing: $119
per month Up to 1,000 contacts
MAX and MAX²: Custom (contact sales)
per year

Mautic Marketing Automation: $0

Offerings

Pricing Offerings
GetResponse	Mautic
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	GetResponse	Mautic (open source)
Considered Both Products	GetResponse Verified User Anonymous Chose GetResponse We selected GetResponse basis a feature-to-feature comparison and also an overall recommendation from a leading digital marketer Incentivized Helpful? BH Bryana Hammes Senior Associate Chose GetResponse Our company stands out for having very initial contact with our customers, and this is thanks to the templates that GetResponse has. Incentivized Helpful? Jeff Smith Owner Principal Chose GetResponse Over the years we have worked with quite a few email platforms. We feel that GetResponse is a solid competitor. The CRM side is not as strong as a product like Keep but we don't expect it to be. If we are really being fair and comparing apples to apples, then GetResponse is as … Incentivized Helpful? Verified User Anonymous Chose GetResponse GetResponse was the perfect tool for the size of our company. We checked out other tools and GetResponse had the best integration and capabilities in comparison to other competitors. Incentivized Helpful? Verified User Anonymous Chose GetResponse ActiveCampaign seems to check more of the boxes for our marketing agency needs. The ease of on-boarding multiple clients is wonderful. Incentivized Helpful? Verified User Anonymous Chose GetResponse Everything else at least sends the emails to my lists. Incentivized Helpful? Nikunj Gupta Founder Chose GetResponse Better pricing and similar high delivery rates. Much active support and great number of customization available. Incentivized Helpful? Robert Foreman Designated Broker Chose GetResponse MailChimp and Constant Contact Incentivized Helpful? Mohammed Anzil Founder and Chief Editor Chose GetResponse Mailchimp is the best alternative to GetResponse but GetResponse's innovative design makes them better compared to. What I like more on GetResponse is it helps us to work from any device from anywhere and carry out a campaign from one device to another device. Mailchimp offers … Incentivized Helpful? Adam Blinzler Marketing Automation Manager Chose GetResponse GetResponse is much stronger in lead management and versatility than an ESP like MailChimp or SFMC. It isn't as versatile as HubSpot or Marketo and leaves a lot lacking in landing pages and scalability. Incentivized Helpful? Verified User Anonymous Chose GetResponse CRM functionality. Much cheaper Landing page is much better Incentivized Helpful? Rares Man Head Of Marketing Chose GetResponse My team has switched to GetResponse from MailChimp as it: - has more features that can be used - the ability to create flows and automations is a valuable feature Incentivized Helpful? Andrew Walker Physical Therapist, President Chose GetResponse Mailchimp is more basic but is free. Infusionsoft is more expensive but more complex - I have seen it dubbed "confusionsoft", but I have not tried it to confirm as it is out of our price range. GetResponse seems to have been a happy medium for us as it provides the services we … Incentivized Helpful? Verified User Anonymous Chose GetResponse We are evaluating new vendors and leaning towards MailChimp. Incentivized Helpful? David Faustina Managing Partner Chose GetResponse Not the top of the heap and certainly far from the bottom. GR is arguably one of the best solutions for Home based or small shops. It is out of the box whereas some of the others are not as complete or more difficult to unpack. It lacks some features but over-delivers on others. Incentivized Helpful? Ron Edmonds Principal Chose GetResponse Automational was discontinued. Customer service was much better with GetResponse than with Agile. Agile's customer service was very bad - made me feel inadequate, They treated me like a new customer even though I had been doing email marketing for over ten years. They severely … Incentivized Helpful? Nicholas De Salvo Founder, Creative Director Chose GetResponse GetResponse shares a lot of the same capabilities as ActiveCampaign and Infusionsoft. It's much cheaper than Infusionsoft and has a much easier interface than ActiveCampaign. It also offers a significant upgrade in feature set to MailChimp and Constant Contact who really … Incentivized Helpful? Michelle Braun Curriculum Manager Chose GetResponse GetResponse has a lot of the same functionality as InfusionSoft - but is more user-friendly and less expensive. Incentivized Helpful? Verified User Anonymous Chose GetResponse GetResponse worked great for the company's direct email needs with list segmenting, A/B testing, and reporting. I personally did not get to select the email tools used for the company, but it was effective and educational to newcomers with the tool. Incentivized Helpful? Vitaliy Vinogradov Co Owner Chose GetResponse I would say GetResponse is the perfect product for somebody who is new and looking for quality. Most alternatives are specialized for different types of mailing. So if one ESP doesn't work, another one will. SendInBlue for example is better suited for higher volume mailing but … Incentivized Helpful? Elizabeth Fishman Project Manager Chose GetResponse Mail Chimp and Icontact. GetResponse is easy to use and less complicated than the other platforms. I prefer Get Response to any other platform I have used because it gives me all the tools to get my clients and customers to pay attention. Other Platforms don't compare to … Helpful? Verified User Anonymous Chose GetResponse Prior to this we used iContact which was horrible and emails were not getting delivered and going into Spam. It was recommended by a co-worker who mentioned we used it before so we decided to adopt it again. Helpful?	Mautic Rafael Platero Senior Marketing Associate Chose Mautic RD Station CRM and HubSpot Marketing Hub Incentivized Helpful? Peter Verkooijen Managing Director Chose Mautic Salesforce and Dynamics may be fine if you can afford them, but don't offer much more than what you get from Mautic, for free and with total control and longer term active development. SugarCRM ended development and maintenance of their Community Edition around 2018. The … Incentivized Helpful? Dirk Spannaus Cofounder and CEO Chose Mautic Infusionsoft, at the time I tested it, had a crazy editor--very unintuitive and not very clean. Mautic (open source) makes it much easier to build up campaigns. Besides that, it didn't provide what we needed to justify the lack of possibility to self-host it and the requirement … Incentivized Helpful? CD Carl Doninger Account Executive Chose Mautic We had originally tested Mailchimp and Sendy, but they are best used as bulk email marketing tools. Where Mautic really shines is as a full-service contact resource center, so you can do full contact list management, as-complicated-as-you want drip campaigns, all still while … Incentivized Helpful? Shawngela Pierce Life Coach \| Public Speaker Chose Mautic I have used Acton Marketing Automation and Mautic is very comparable to it. Acton is very pricey for a small business and Mautic offers many of the same features. Acton does, however, have support that will setup your system for you. Mautic does not have that if you are setting … Incentivized Helpful? Jimmy Guillermo Periodista \| Publicista \| Analista de Inbound Marketing y Campañas Inbound Chose Mautic Well, it's like the same tool, but with different features. Overall, it is a friendly tool, easy to use, reliable, and it protects private information. We love it as I said before, we recommend it. It's a great asset. Mautic has all you need for your marketing needs. Incentivized Helpful? Ian Nate Digital Marketing Operations Manager Chose Mautic Mautic is the new kid on the block, bred from an open source product, we chose to purchase the hosted/supported version. I felt like it stacked up very well against Act-On and even Pardot. I like their data API push and pull with Salesforce - very quick, and the queue was … Incentivized Helpful? Verified User Anonymous Chose Mautic Mautic's competitive advantage is cost. Other solutions can be prohibitively expensive, and some other marketing automation solutions I had used required costly up-front investment for onboarding. I chose Mautic because I had grown weary of the aggressive sales tactics and … Incentivized Helpful?

Features

GetResponse

Mautic (open source)

Email & Online Marketing

Comparison of Email & Online Marketing features of Product A and Product B
	GetResponse 8.9 Ratings 15% above category average	Mautic (open source) 8.6 Ratings 12% above category average
WYSIWYG email editor	9.00 Ratings	8.00 Ratings
Dynamic content	8.00 Ratings	7.90 Ratings
Ability to test dynamic content	8.70 Ratings	7.90 Ratings
Landing pages	9.00 Ratings	9.50 Ratings
A/B testing	9.00 Ratings	9.00 Ratings
Mobile optimization	9.00 Ratings	8.50 Ratings
Email deliverability reporting	10.00 Ratings	8.50 Ratings
List management	9.00 Ratings	9.50 Ratings
Triggered drip sequences	8.20 Ratings	8.60 Ratings

Lead Management

Comparison of Lead Management features of Product A and Product B
	GetResponse 9.0 Ratings 14% above category average	Mautic (open source) 8.4 Ratings 7% above category average
Lead nurturing automation	9.00 Ratings	8.50 Ratings
Lead scoring and grading	9.00 Ratings	8.50 Ratings
Data quality management	9.00 Ratings	8.50 Ratings
Automated sales alerts and tasks	00 Ratings	8.10 Ratings

Campaign Management

Comparison of Campaign Management features of Product A and Product B
	GetResponse 9.0 Ratings 20% above category average	Mautic (open source) 8.6 Ratings 15% above category average
Event/webinar marketing	9.00 Ratings	9.10 Ratings
Calendaring	00 Ratings	8.10 Ratings

Social Media Marketing

Comparison of Social Media Marketing features of Product A and Product B
	GetResponse 9.0 Ratings 18% above category average	Mautic (open source) 7.5 Ratings 0% below category average
Social profile integration	9.00 Ratings	7.50 Ratings
Social sharing and campaigns	00 Ratings	7.50 Ratings

Reporting & Analytics

Comparison of Reporting & Analytics features of Product A and Product B
	GetResponse 9.7 Ratings 28% above category average	Mautic (open source) 8.9 Ratings 20% above category average
Dashboards	10.00 Ratings	9.10 Ratings
Standard reports	10.00 Ratings	9.10 Ratings
Custom reports	9.00 Ratings	8.60 Ratings

Platform & Infrastructure

Comparison of Platform & Infrastructure features of Product A and Product B
	GetResponse 8.3 Ratings 11% above category average	Mautic (open source) 6.0 Ratings 22% below category average
API	10.00 Ratings	7.50 Ratings
Customizability	9.00 Ratings	7.90 Ratings
Third-party software integrations	6.00 Ratings	00 Ratings
Role-based workflow & approvals	00 Ratings	8.10 Ratings
Integration with Salesforce.com	00 Ratings	4.60 Ratings
Integration with Microsoft Dynamics CRM	00 Ratings	4.00 Ratings
Integration with SugarCRM	00 Ratings	4.00 Ratings

Best Alternatives
	GetResponse	Mautic (open source)
Small Businesses	Vbout Score 9.9 out of 10	Vbout Score 9.9 out of 10
Medium-sized Companies	PFL Direct Mail Platform Score 9.0 out of 10	PFL Direct Mail Platform Score 9.0 out of 10
Enterprises	PFL Direct Mail Platform Score 9.0 out of 10	PFL Direct Mail Platform Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	GetResponse	Mautic (open source)
Likelihood to Recommend	9.0 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	9.0 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	GetResponse	Mautic (open source)
Likelihood to Recommend	GetResponse is good for marketing automation newbies that want a powerful platform without a steep learning curve. It appears to have a strong set of tools for creating automated sequences, but it's not your solution for large enterprise usage. Also, seeing as how competitive the market's become, while it's not expensive per se, it is a bit on the pricey side relative to some. Incentivized Barry Feldman Owner Read full review	Mautic is well suited for users who do not require a lot of maintenance on the technical areas and have only the general requirements of the email marketing sector. In case the users have more precise requirements and are more focussed on the quality and a proper quantitative analysis, Mautic would not be an ideal choice. In other words for small companies Mautic would be an idea choice where the budget is a constraint and the extent of use is low but in cases where budget is not really a constraint against the performance and quality, Mautic would not be an ideal choice. Gulam Gaus Warsi Marketing Specialist Read full review
Pros	If you understand coding the ability to use dynamic content based on smart searches was very useful. The drop and drag workflows were very easy to create and use Allowed for simple automation and nurture campaigns to occur off of events Incentivized Adam Blinzler Marketing Automation Manager Read full review	Mautic is very good at the tagging system. Mautic is very good at tracking website visitors. Visitors are first marked as unknown, however, once you get a signup Mautic automatically updates their profile. Incentivized Shawngela Pierce Life Coach \| Public Speaker Read full review
Cons	Lists are rejected on baseless grounds. They recommend a service to clean lists and even after being cleaned, emails and lists are rejected. They purged 80% of our email list because they were not interacting regularly enough with our emails. Their drag and drop editor is set up poorly, if you have similar look and feel emails there is no way to know which you are in. Often email templates do not save and you have to start over. Sometimes scheduled emails don't even send. Verified User Anonymous Read full review	Reporting can be very misleading sometimes, but you just need to get the hang of it When emailing, you need to know the exact time zone the server is set on, because it may not send the task when you think it would. We think it may have more room to add more templates, the one the platform has turned boring over time— I think it would be an interesting update. Incentivized Jimmy Guillermo Periodista \| Publicista \| Analista de Inbound Marketing y Campañas Inbound Read full review
Likelihood to Renew	As I mentioned before. I believe that the platform is easy to use. Simple and easy process from start to finish. Email efficient and get to the client quickly. Catch errors that would prevent getting to where i need it to go. Overall great experience and would renew without question Elizabeth Fishman Project Manager Read full review	No answers on this topic
Support Rating	Excellent general support. However, in case of an escalation, their turnaround time over email (follow through) can go higher Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	Over the years we have worked with quite a few email platforms. We feel that GetResponse is a solid competitor. The CRM side is not as strong as a product like Keep but we don't expect it to be. If we are really being fair and comparing apples to apples, then GetResponse is as good as any of these other products. Especially in the area of the visual builder, I honestly think it is just about as good as Keep. And it is better than some of these other products. Again, keeping in mind the cost and the niche GetResponse fills, it stacks up very well against the other products we have used. Incentivized Jeff Smith Owner Principal Read full review	Salesforce and Dynamics may be fine if you can afford them, but don't offer much more than what you get from Mautic, for free and with total control and longer term active development. SugarCRM ended development and maintenance of their Community Edition around 2018. The long-term roadmaps for free versions of SugarCRM or its forks were very unclear Peter Verkooijen Managing Director Read full review
Return on Investment	Our marketing emails have been much more professional, scheduled, beautiful, and manageable since switching AWAY from GetResponse, so in that sense the platform did not provide the kind of ROI we'd prefer. For delivering our regular daily newsletter, GetResponse has served us well and has delivered at an above-average rate to our mailing list. Incentivized Brock Ross Marketing Project Manager Read full review	Automating interactions with clients in an early funnel stage Focusing your sales team on the best qualified leads Influencing purchase decisions along the customer journey Dirk Spannaus Cofounder and CEO Read full review
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