Getscreen.me vs. HelpWire

It's well suited for IT employees who want to have an easy way to connect to other empoyees or customers. the quck conenct functionallity is easy to use and setup. Unfortunitly in germany some customers got slow internet and the performance from getscreen.me is not so great compaired to other remote desktop software.

Great for quick access to remote devices to check the software I need. Unattended access would be great to have, as it would make the testing process even easier for me.

• easy connection to new clients - both one time use and permanent
• keep computers organized
• support remote users from any device - even a cell phone with ease
• multiple users with different subsets of computers
• file sharing
• block remote keyboard and mouse / monitor if needed
• connection log
• custom branding and personalized quick connection link

Incentivized

• Easy and quick, set up and connection establishment.
• No mouse or movement lag while connected with remote system
• Workd equally well with Windows or Mac systems.

• On a mac, better ability to trigger a hidden dock
• Certain key commands don't work and only trigger the computer you're actually on, not the remote one.
• Make it a little less IT focused and a bit more layman friendly with some naming and features.

Incentivized

• UX/UI can be improved.
• Sometimes the screen freezes but connection is not lost so we can close the window and open again.
• It's an amazing App but most of the people I know have not heard about it. I think company should spend more on marketing.

Value for money - Getscreen.me stands above the rest!

Incentivized

It's free, but I love their service, so I will buy their service if they introduce any paid program.

For what we need it to do, it just works. And I'm sure that we're not even using it to the full extent of what it's capable and designed to do. If we had the need, Getscreen.me has many more features that we could implement. If the need arises in the future, it's great knowing that we already have a tool to utilize.

Incentivized

I have no complaints about HelpWire’s usability. It’s quick to set up and easy to navigate, with a clear interface that avoids unnecessary buttons and input fields. It’s simple, which is perfect for my needs

When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!

Incentivized

Easy, fast and worked every time to date!

Incentivized

While TeamViewer is a more mature/developed product. TeamViewer has more features and the interface is very similar but TeamViewer feels better. While TeamViewer currently takes the lead by a small margin for us, Getscreen.me is a very capable application for our needs. For the price/performance we prefer Getscreen.me.

Incentivized

A few years back, I was using TeamViewer and AnyDesk now and then, but they both started glitching, which was super frustrating. So, I switched to Splashtop, and while it was totally fine okay. When HelpWire came onto the market, I decided to give it a try, and I’m really happy I made the switch. Reliable performance, ease of use, and strong security were key factors for me.

• Cheap cost - I got it on Appsumo with no monthly fee.
• The freedom to solve issues for transport companies given the high amount of data and control.
• It works 100% of the time. There's never been any downtime from experience.

• Available for every budget, as it free for commercial use, so I can save my expenses
• Simple initiation of sessions, easy to explain to my clients how to use the app