TrustRadius

Getscreen.me vs. SecureLink Customer Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Getscreen.me
Score 9.7 out of 10
N/A
Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
$0
SecureLink Customer Connect
Score 9.0 out of 10
N/A
SecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet…N/A
Pricing
Getscreen.meSecureLink Customer Connect
Editions & Modules
Free
$0
Standard
$5
per month per user, per device
Advanced
$8
per month per user, per device
Enterprise
$10
per month per user, per device
No answers on this topic
Offerings
Pricing Offerings
Getscreen.meSecureLink Customer Connect
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details16% discount with an annual subscription—
More Pricing Information
Community Pulse
Getscreen.meSecureLink Customer Connect
Features
Getscreen.meSecureLink Customer Connect
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Getscreen.me
9.2
Ratings
12% above category average
SecureLink Customer Connect
-
Ratings
Screen sharing9.90 Ratings00 Ratings
File transfer9.90 Ratings00 Ratings
Instant message10.00 Ratings00 Ratings
Access to sleeping/powered-off computers8.00 Ratings00 Ratings
Over-the-Internet remote session9.80 Ratings00 Ratings
Initiate remote control from mobile6.50 Ratings00 Ratings
Centralized management dashboard10.00 Ratings00 Ratings
Session record10.00 Ratings00 Ratings
Multi-platform remote control9.10 Ratings00 Ratings
User Ratings
Getscreen.meSecureLink Customer Connect
Likelihood to Recommend
9.1
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Getscreen.meSecureLink Customer Connect
Likelihood to Recommend
It's well suited for IT employees who want to have an easy way to connect to other empoyees or customers. the quck conenct functionallity is easy to use and setup. Unfortunitly in germany some customers got slow internet and the performance from getscreen.me is not so great compaired to other remote desktop software.
Verified User
Anonymous
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No answers on this topic
Pros
  • easy connection to new clients - both one time use and permanent
  • keep computers organized
  • support remote users from any device - even a cell phone with ease
  • multiple users with different subsets of computers
  • file sharing
  • block remote keyboard and mouse / monitor if needed
  • connection log
  • custom branding and personalized quick connection link
SH
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Cons
  • On a mac, better ability to trigger a hidden dock
  • Certain key commands don't work and only trigger the computer you're actually on, not the remote one.
  • Make it a little less IT focused and a bit more layman friendly with some naming and features.
Verified User
Anonymous
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No answers on this topic
Likelihood to Renew
Value for money - Getscreen.me stands above the rest!
Verified User
Anonymous
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Usability
For what we need it to do, it just works. And I'm sure that we're not even using it to the full extent of what it's capable and designed to do. If we had the need, Getscreen.me has many more features that we could implement. If the need arises in the future, it's great knowing that we already have a tool to utilize.
Verified User
Anonymous
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Support Rating
When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
Verified User
Anonymous
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Implementation Rating
Easy, fast and worked every time to date!
Verified User
Anonymous
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Alternatives Considered
While TeamViewer is a more mature/developed product. TeamViewer has more features and the interface is very similar but TeamViewer feels better. While TeamViewer currently takes the lead by a small margin for us, Getscreen.me is a very capable application for our needs. For the price/performance we prefer Getscreen.me.
Armand Panganiban | TrustRadius Reviewer
Armand Panganiban
Managing Editor
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Return on Investment
  • Cheap cost - I got it on Appsumo with no monthly fee.
  • The freedom to solve issues for transport companies given the high amount of data and control.
  • It works 100% of the time. There's never been any downtime from experience.
John Robert Yelland MILT | TrustRadius Reviewer
John Robert Yelland MILT
Managing Director
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ScreenShots

Getscreen.me Screenshots

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