GFI Systems vs. Prophesy Dispatch

When a company wants a single platform that handles all security scanning and evaluation. I would also suggest to a small to medium-sized company that wants a patch management and security vulnerability tool that isn't going to break the bank.

Incentivized

Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.

Incentivized

• Finding security issues on devices that nothing else will find
• Very customizable solutions for email and security
• Good customer support--when we need help on something, we can get it

Incentivized

• Scheduling of drivers and loads.
• Integration with third-party applications.
• Driver management.
• Equipment management.
• Operational accounting functions.

Incentivized

• Their agentless patch management could offer realtime status of when a patch fails, or completes.
• Their 3rd party patching inventory could be larger.
• Patches that are released should be vetted prior to release unless its a critical or important patch.

Incentivized

• Reports - the sheer number can overwhelm new users.
• Fuel report uploads.
• Mobile communications need a dedicated PC.

Incentivized

The Support zteam for GFI was with us all the way through, and I believe that they had the best support team of all the products that we use and/or tested.

Incentivized

The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.

Incentivized

GFI Systems MailEssentials is easier to use and much less expensive.

Incentivized

The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents

Incentivized

• GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
• For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
• It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.

Incentivized

• Increased detention claim success by 70-80%.
• 100% success rate in meeting resource maintenance target.
• Decreased receivables by three days.

Incentivized