Giftbit vs. Tango Card

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Enterprise companies (1,001+ employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
Tango Card
Score 9.5 out of 10
Enterprise companies (1,001+ employees)
Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to…
$0
You only pay for the incentives
Pricing
GiftbitTango Card
Editions & Modules
No answers on this topic
Only One Edition
$0
You only pay for the incentives
Only One Edition
$0
You only pay for the incentives
Delivery to an Individual
$2.00
Per Card
Delivery to a Corporate Addtess
$2.00
Per Card
Offerings
Pricing Offerings
GiftbitTango Card
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsWe provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.
More Pricing Information
Community Pulse
GiftbitTango Card
Considered Both Products
Giftbit
Chose Giftbit
I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision.
Chose Giftbit
We chose Giftbit because of its ability to electronically send gift cards, no fees on the recipient side, brand customization, and overall user experience of the site. Other sites we found had high fees to create gift cards, would only allow physical cards, or didn't have an …
Chose Giftbit
Tremendous offers a more robust way to gift internationally and has much greater capabilities in their email sends.
Chose Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
Chose Giftbit
This was a smaller cost of entry, and much easier.
Chose Giftbit
I have experience with Rybbon, PayPal and Tango Card in addition to Giftbit. From the API perspective of attaching one of these incentive providers to your community platform as its rewards mall it's not even close as Tango Card does the best job hands down. I have not had one …
Tango Card
Chose Tango Card
I was an unfortunate recipient of funds via a Tango Card... Hopefully, there will be a resolution with the returned funds (due to the shipping issue.) The FAQ says otherwise... will be interesting to see how Tango responds.
Chose Tango Card
We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be …
Chose Tango Card
There were couple of things that set Tango Card ahead of the game. Enhanced security features, Supported by PCIDSS 3.2, user friendliness in admin modules as well as in e card redemption process and affordability Additionally the flexibility in Tango Card platforms helped the …
Chose Tango Card
Comparatively, Tango Card is far superior to Giftbit in my use case (i.e. API connected to online community platform). Largely due to it works for the end user (the recipient of the reward) much more simply and it is stress-free. With Giftbit, I had tons of users who never got …
Best Alternatives
GiftbitTango Card
Small Businesses
Growave
Growave
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10

No answers on this topic

Enterprises
Oracle Marketing
Oracle Marketing
Score 7.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitTango Card
Likelihood to Recommend
9.4
(0 ratings)
3.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
5.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
GiftbitTango Card
Likelihood to Recommend
Giftbit will work well for teams of 10 or more, and I can see it scaling to an infinite amount. If you put in the work on the front end, you can really customize the experience of the recipient. The only struggle is that if you have a large amount going out, you need to make sure you have all emails or a place to give out all the unique gift card links. We ran into an issue where some overseas employees couldn't use specific gift cards, but we had already pre-loaded our budgeted amount in credits on the platform.
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Works great for market research, and for large batches of fulfillment. Where it shines most for me is in the international realm. We do tracking studies across dozens of countries and this has been a great help for us in making those studies feasible.
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Pros
  • It has a nice email builder for sending messages along with an incentive code to a person.
  • It segregates my USD balance from my CAN balance at the dashboard level so I can monitor both.
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  • Tango Card is very easy to use and set-up
  • Tango Card makes it easy to allow for multiple gift card options
  • Tango Card allows for excel imports of respondents, which keeps things nice and simple
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Cons
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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  • The initial setup of the API with all the ACH info was a bit complicated.
  • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
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Usability
No answers on this topic
No issues to report = 10. I cannot think of simpler usability in this category.
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Support Rating
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
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Alternatives Considered
I searched for gift card providers and looked at several but none seemed to have the confidence of the internet as much as Giftbit so that's who I went with. It was a good decision.
Read full review
I was an unfortunate recipient of funds via a Tango Card... Hopefully, there will be a resolution with the returned funds (due to the shipping issue.) The FAQ says otherwise... will be interesting to see how Tango responds
Read full review
Return on Investment
  • Our experience with Giftbit definitely raised staff morale.
  • Love that you are able to customize how much you want to offer on the gift cards
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  • Tango Card has increased out survey response rates
  • Tango Card has increase our overall response counts
  • By doing so, some of our board KPIs are better measured
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ScreenShots

Tango Card Screenshots

Screenshot of Send popular incentives via API.