TrustRadius

Gitter vs. Manhattan Active® Customer Engagement

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gitter
Score 0.0 out of 10
N/A
Gitter is a chat and networking platform that helps to manage, grow and connect communities through messaging, content and discovery. It is available free and open source.N/A
Manhattan Active® Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Pricing
GitterManhattan Active® Customer Engagement
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GitterManhattan Active® Customer Engagement
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
GitterManhattan Active® Customer Engagement
Considered Both Products
Gitter

No answer on this topic

Manhattan Active® Customer Engagement
Verified User
Anonymous
Chose Manhattan Active® Customer Engagement
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering …
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User Ratings
GitterManhattan Active® Customer Engagement
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
GitterManhattan Active® Customer Engagement
Likelihood to Recommend
No answers on this topic
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
Verified User
Anonymous
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Pros
No answers on this topic
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
Verified User
Anonymous
Read full review
Cons
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  • User Interface.
  • Data Security.
  • API's
Verified User
Anonymous
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Alternatives Considered
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Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
Verified User
Anonymous
Read full review
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